Shared Living Coordinator

About the Program

We support adults with intellectual and developmental disabilities in a variety of community-based living options as they pursue independence, live with dignity, and engage as full members of their communities. In a world that is not equally optimized for everyone’s success, we believe every person is entitled to receive resources, supports, and opportunities to learn, grow, and thrive.

HopeWell’s Shared Living Program offers high quality placements that support individuals toward leading happy, healthy, and fulfilling lives. Staff develop partnerships with individuals and caregivers centered around individuals’ needs and interests that evolve as they age.

Who We Are Looking For

We're seeking a compassionate relationship-builder who thrives on creating meaningful connections between people and possibilities. The ideal candidate brings a blend of empathy and organizational excellence, approaching each placement as an opportunity to transform a life. You're a natural collaborator who communicates effectively with diverse stakeholders while maintaining unwavering attention to detail. Your innovative thinking helps you navigate challenges with creative solutions, and your resilience keeps you focused when circumstances evolve. Most importantly, you're driven by a genuine passion for empowering individuals with different abilities to live their fullest lives in welcoming community settings. If you believe in the power of home to nurture independence and see yourself as both an advocate and enabler of positive change, you might be exactly who we're looking for.

The Impact You Will Create

The Shared Living Coordinator manages and oversees high quality placements, with the goal of supporting individuals in HopeWell’s Shared Living and In-Home Support programs to live a happy, healthy, and productive life. We achieve our goals by implementing industry best practices, creating innovative solutions to complex problems and employing staff who care deeply about individuals, our mission, and our values. This position is an exciting opportunity to work collaboratively with the Director, Home & Community-Based Adult Services in supporting, developing, and growing the Shared Living program.

Your Impact Will Include (Job Responsibilities)

• Provide ongoing assessment of individual well-being and develop plans to ensure safety and de-escalate crisis as needed.
• Assure high quality support & comprehensive training is provided to the individuals through a Positive Behavior Support (PBS) approach, which increases individuals’ independence.
• Collaborate with program leadership to engage in recruitment, selection, matching, transition, retention, and evaluation of caregivers. Maintain& train current and new caregivers in all aspects of their responsibilities.
• Collaborate with program leadership to complete referrals and intakes with a focus on ensuring appropriate placements are made.
• Provide on-call coverage and crisis management that ensures individuals’ well-being. Notify and consult with program leadership, DDS, caregivers, and other stakeholders where appropriate.
• Ensure that the program meets and complies with all applicable DDS regulations, policies, and procedures. Oversee compliance of caregivers specified in the licensure & certification indicator guidelines.
• Develop positive relationships with individuals and caregivers. Ensure that individuals we support are treated with dignity and respect in accordance with HopeWell’s Human Rights policy. Support the development and growth of all individuals served in the program and provide all annual and other relevant training to individuals.
• Conduct home and community-based visits as required.
• Complete all required internal assessments, HCSIS ISP assessments and participate in the ISP meeting.
• Collaborate closely with local DDS Area Offices, Survey & Certification, and other Department personnel as delineated by the Director.
• Keep accurate and up to date program records and documentation.
• Actively participate in program and agency internal (e.g., supervision, collaborating with colleagues, caregiver & staff meetings, town halls) and external meetings (e.g. collaborating with other providers, external committee meetings) both in person and virtually as assigned.
• Perform all dutiesin accordance withthe agency’s policies and procedures.

The Expertise We Can't Do Without (Qualifications)

• BS/BA in human services field preferred
• Minimum of 2 years’ experience working with individuals with intellectual disabilities, preferably in a Shared Living setting
• Experience with Positive Behavior Supports preferred

Additional Skills That Set You Apart (Competencies)

• Excellent communication skills, sound judgment, and strong organizational and time management skills; demonstrated ability to be flexible, resourceful, and juggle multiple tasks and priorities
• A high level of professionalism in work and interpersonal interactions with both internal and external contacts; presents to others as organized, informed, reliable, dependable and approachable
• Able to work independently as well as a member of a diverse multidisciplinary team; collaborative and open-minded; welcomes constructive feedback; incorporates opinions of others and practices the art of compromise
• Demonstrated ability to work with diverse populations
• Computer skills to perform essential functions
• Strong interpersonal skills; ability to build rapport and trusting relationships with individuals and caregivers and other professionals
• High levelof personal accountability for the quality and impact of work anddemonstratedability to effectively organize, plan, and prioritize work; desire to learn and grow professionally and comfortable asking questions
• Must be comfortable working in community settings (e.g.caregiver homes, in the community).
• Empathy and desire to work with adults with developmental disabilities
• Demonstrates sound problem solving and decision making, and seeks assistance, when necessary, especially when complex and unexpected situations arise; ensures all relevant parties have needed information in a timely manner

Other Essential Requirements

This role involves some home-based and community-based work, some office-based work, and some remote opportunities. During home and community visits there are possible environmental exposures including pets.

• Daily access to an automobile isrequired.
• Driving is required in and out of the catchment area and includes some transporting of individuals and caregivers.
• A valid MA State Driver’s License.
• Remain current in all required trainings.
• Clearing of background checks as required by state and federal law.
• Remain current in all required trainings.
• Staff schedules can shift over time as individual and caregiver needs, staff caseloads, and program needs change.
• Some evening and weekend work as well as occasional in person emergency response outside of business hours be required.
• Other duties as assigned to support quality care.

Physical Requirements and Working Environment

• Position requires the ability to perform community-based work in various settings including individuals’ homes and public spaces
• Must be physically capable of conducting safety assessments, which may include using stepladders or similar equipment to check household safety features
• Required to accompany and observe individuals in community settings to evaluate independence skills and readiness
• Must be able to navigate diverse environments including individual’s home, day and employment programs, and public spaces in the community while providing services, which may involve walking up and down multiple flights of stairs or significant distances in the community
• Ability to stand, walk, and remain mobile for extended periods during community-based assessments and interventions
• Work involves both indoor and outdoor environments in varying weather conditions
• Regular travel between service locations required

Disclaimer Statement

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

The HopeWell Difference – Benefits Beyond the Paycheck

• Generous Hiring Bonus
• We offer a generous bilingual bonus to new hires who speak a second language that meet the needs of our families (other than English)– up to $3,500
• Access to our excellent BCBS medical benefits
• Retirement benefits including 401K match up to 6%
• Generous paid time off up; up to 5 weeks off; 2 floating holidays, 2 personal days, 14 paid holidays, up to 15 sick days
• Professional development opportunities such as tuition reimbursement up to $3,000 per year and discounted tuition rates to select partnership colleges and universities! Additional funds for training and development.
• Reimbursement is available for employees to cover the registration costs and annual fees for any professional license required for work! As well as bonuses for licensure attainment
• Wellness benefits including access to employee resource groups, discounted gym memberships, and an Employee Assistance Program.
• Student Loan Pay-Down Program – Let us help you pay down your student loans!
• Licensure supervision
• And more…Click this link to find out more about our benefits beyond the paycheck!