Production Manager

Production Manager

Frost Bake Shop is a local & family owned business that started in 2004 by the Kloos family. Frost opened its first retail location in 2013. As of 2022, we have 3 retail locations in the greater Memphis area. We specialize in cakes, cupcakes, cookies, pies, and cheesecakes. We also make customized desserts for weddings, birthdays, and other celebrations. We believe in being open every day, having every menu item every day of the week, and having something taste as good as it looks!

Job Title: Production Manager - Bakery Operations

Position Overview: The Production Manager oversees daily kitchen operations to ensure the seamless, high-quality manufacturing of our complete line of baked goods. This role bridges production and finishing teams while driving operational efficiency, safety, and product consistency.

Key Responsibilities

• Team Leadership & Supervision: Manage and support Bakery Associates in daily tasks, fostering a culture of clear communication, teamwork, and professionalism.
• Operations & Inventory Management: Enforce company standards for recipes, production processes, inventory control, and raw ingredient ordering.
• Cross-Department Collaboration: Act as the primary liaison between the production and finishing teams to streamline workflow and maintain quality control.
• Facility Standards: Maintain strict adherence to sanitation, cleanliness, and safety guidelines across all work areas.
• General Operations: Perform additional operational duties as needed to support business priorities.

Qualifications & Skills

• Technical Proficiency: Strong foundational knowledge of cake mixing, baking, and decorating/finishing techniques.
• Organizational Excellence: Demonstrated ability to manage time, prioritize competing tasks, and maintain order in a fast-paced environment.
• Communication & Relationships: Strong interpersonal skills to build positive relationships with internal teams, vendors, and external partners.

Working Conditions & Physical Demands

• Environment: Climate-controlled facility with routine entry into a 0°F walk-in freezer (appropriate cold-weather gear provided).
• Physical Requirements: Ability to stand, walk, bend, kneel, and crouch throughout the shift. Lifting: Regularly lift and move items weighing up to 50 lbs.

Schedule: Monday through Friday days

Hours: 45-50

Rate: Negotiable based on experience

Location: Bartlett

EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.