Senior Associate, Customer Journey Strategy & Planning
JPMorgan Chase
JPMorgan Chase is seeking a Senior Associate, Customer Journey Strategy & Planning, to shape omnichannel experiences across Chase products like Sapphire, Offers, and Travel. You will map journeys, coordinate calendars, and develop playbooks with Brand, Content, Digital, and Channel teams to improve consistency and customer value. You will partner with Marketing to align product benefits and channels, guiding messaging and navigation across touchpoints to deliver integrated customer experiences. #J-18808-Ljbffr JPMorgan Chase
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Senior Associate, Customer Journey Strategy & Planning in Wilmington, DE vacancy
- JPMorganChase is seeking a Senior Associate in Customer Journey Strategy & Planning to help shape omnichannel experiences across Chase products including Sapphire, Freedom, Offers, and Travel. You will map journeys, coordinate calendars, and develop playbooks in collaboration...CustomerSenior
- Job Summary Help shape the future of customer marketing by joining the Customer Marketing organization driving... ...including Sapphire, Freedom, Offers, and Travel. As a Senior Associate, Customer Journey Strategy & Planning, you will play a key role in advancing integrated,...CustomerSeniorShift work
- ...Senior Associate, Business Strategy Within Open Banking Do you want to shape the future of Chase Open Banking... ...and how it grows in a disciplined, customer-centered way? Join this rapidly... ...drive strategic analyses, scenario planning, and executive-ready decision materials...CustomerSeniorWork at officeLocal areaImmediate startRelocationWork visaRelocation packageShift work
- JPMorgan Chase & Co. is looking for a Senior Associate in Customer Journey Strategy & Planning. You will help shape customer marketing by driving engagement across various platforms including Sapphire and Freedom. The role involves supporting journey mapping and coordinating...CustomerSenior
- ...Fraud Strategy Associate Bring your expertise to JPMorgan Chase. As a part... ...that impact our company, customers and communities. Our culture... ...effectively and strategically to senior leaders and key stakeholders... ..., a retirement savings plan, backup childcare, tuition reimbursement...CustomerSeniorTemporary workVisa sponsorship
Chase
Wilmington, DE17 days ago - ...Sr. Associate Control Manager Step into a pivotal role at JPMorganChase... ...implement effective control strategies, ensuring our operations are... ...control testing/monitoring plans. Issue/Action Plan... ...lifelong relationships and put our customers at the heart of everything we...CustomerSenior
Chase
Wilmington, DE2 days ago - ...financial organizations. As a Senior Associate in Service Product, you... ...supported by user research and customer feedback to fuel the... ...and discovery Considers and plans for upstream and downstream... ...collection of user research, journey mapping, and market analysis...CustomerSenior
- Senior Associate, Payment Experiences and Services Job Information Job Identification... ...experiences for Chase customers. We are at the forefront of the payments modernization journey, building scalable,... ...Facilitate effective sprint planning and resource utilization, partnering...CustomerSeniorFull timeWork visa
- ...Wrongdoer Strategy Analyst Help keep JPMorganChase strong and resilient by tackling real... ...challenge the status quo and focus on practical, customer-aware solutions. As a Wrongdoer... ...wellness centers, a retirement savings plan, backup childcare, tuition reimbursement,...CustomerSenior
- ...Description Bring your customer-first mindset to a team... ...measurably improve customer journeys. As a Strategic Initiatives Solutions Associate in the CX Insights and... ...experience principles into strategy development, roadmap planning, and execution...CustomerSeniorWork visa
$111.2k - $126.9k
...Senior Associate, Product Management Product Management at... ...innovative and sustainable customer experiences through... ...design, business strategy, and technology, collaborating... ...seamless user journeys, you will be surrounded... ...discretionary depending on the plan. Capital One offers...CustomerSeniorFull timePart timeLocal areaCapital One
Wilmington, DE8 hours ago- ...We seek to transform customer experiences, simplify... ...features we deliver. As a Senior Product Associate in Connected Commerce... ...product and design strategies. Create simple,... ...technical designs, test plans, and scripts to serve... ...and digital payment journeys. Knowledge of Application...CustomerSeniorWork experience placement
- ...As an Quantitative Data & Analytics - Senior Associate within the Consumer and Community... ...quantifiable goals for measurement, advising on strategies and experimentation required to... ...of channels to better understand customer journeys, friction points, and program performance...CustomerSenior
- ...experiences and value to our customers? As the User Acceptance... ...Scripts and Test Cases based on journeys. Partner with overall... ...test scripts. Assist in the planning and execution of application... ...development to execute complex test strategies involving internal Chase...CustomerSeniorWork visa
- ...financial organizations. As a Senior Product Manager - Sr. Associate in Talent Data Product,... ...by user research and customer feedback to fuel the creation... ...‑boarding, and Workforce Planning. You will partner across... ...of user research, journey mapping, and market analysis...CustomerSenior
- ...Marketing Owned Media Channel Strategy and Optimization (CSO) team... ..., and deliver best-in-class customer experiences in Chase.com and... ...Strategy & Optimization Senior Associate on the Pages and Placements... ...insight into all LOB marketing, plans and experiments and leverage...CustomerSenior
- JPMorganChase is seeking a Strategic Initiatives Solutions Associate to drive customer-centric strategies within the CX Insights and Experience team. You will... ...across functions to uncover friction, enhance journeys, and deliver solutions aligned to the customer experience...Customer
- ...students begin their unique journey—planning their higher education,... ...What You’ll Contribute As Associate, Education, you will design... ...mindset to deliver exceptional customer service, maintain compliance... ...Implement reinforcement strategies including floor coaching, on...CustomerTemporary workWork at officeLocal areaFlexible hours
- ...recommends, and implements business strategies that improve lending... ...expect our employees to be: Customer Focused - Knowledgeable of the... ...effectively managing all of the risks associated with their business... ...Analytics - Knowledge and ability to plan and execute, big data...CustomerSeniorFull timeTemporary workPart timeWork experience placementLocal area
$94.6k - $107.9k
...Senior Associate, Marketing Adtech | Retail Bank Capital One’s Retail Bank... ...millions of messages to our customers daily, we want you! This... ...scalable and modern. Craft strategy, implementation/monitoring and... ...discretionary depending on the plan. Capital One offers a...CustomerSeniorFull timePart timeBank staffLocal areaCapital One National Association
Wilmington, DE4 days ago- ...Quantitative Analytics Associate Senior The Consumer and Community Banking division at Chase... ...this division, the Analytics and Business Strategy Execution team leverages data to create... ...disciplines to understand and predict customer and industry behavior, set quantifiable...CustomerSeniorWork at officeWork from homeMonday to Friday2 days per week3 days per week
Chase
Wilmington, DE2 days ago - ...Quantitative Analytics Senior Associate You'll join the Card Data & Analytics... ...opportunities and translate customer behavioral data—including... ...that shape marketing strategies and enhance card profitability... ...centers, a retirement savings plan, backup childcare, tuition...CustomerSenior
Chase
Wilmington, DE2 days ago - ...innovation, driving value for customers, removing barriers to... ...by developing product strategies that resonate with clients. As a Senior Product Associate - Strategy in... ...discovery Considers and plans for upstream and... ...collection of user research, journey mapping, and market...CustomerSenior
- ...Credit Decisioning Unit Sr Associate As a Credit... ...monitoring reports to senior management and stakeholders... ...of existing strategies using randomized test/... ...relationships and put our customers at the heart of everything... ...a retirement savings plan, backup childcare, tuition...CustomerSeniorVisa sponsorship
Chase
Wilmington, DE2 days ago - ...in joining a dynamic team? Become a Senior Quantitative Analytics Associate on our Consumer and Community Banking (CCB) Point of Sale Fraud Strategy team to help prevent fraudulent transactions... ...part of an organization that owns customer issues from beginning to end and...CustomerSeniorWork at officeRelocation package
- ...world challenges that impact our company, customers and communities. Our culture in Risk... ...best-in-class. As a Strategic Analytics Associate, you'll work with the risk team to generate... ...to the business concerning strategy development, implementation, operational...CustomerSenior
- ...world challenges that impact our company, customers and communities. Our culture in Risk... ...testing, the Risk Appetite framework, and strategy integrations. Collaborate with the central... .... Create and present forecasts to senior management with a clear storyline and data...CustomerSenior
- ...challenges that impact our company, customers and communities. Our culture... .... As a Modeling Analytics - Senior Associate in Credit Card Loss... ...opportunity to work on high‑impact strategy initiatives as they become... ..., a retirement savings plan, backup childcare, tuition reimbursement...CustomerSeniorTemporary work
- ...a Strategic Analytics Associate within Risk Management... ...impact the company, its customers, and the communities... ...support of card acquisition strategies and new product/... ...delivering recommendations to senior management. Excellent... ..., retirement savings plan, backup childcare,...CustomerSenior
- A leading financial services firm is seeking a Senior Quantitative Analytics Associate to join their Consumer and Community Banking team in Wilmington, DE. This role involves managing fraud risk strategies, conducting complex risk analyses, and collaborating with cross...Senior
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Associate, Customer Journey Strategy & Planning. Be the first to apply!
Related searches
- fraud associate Wilmington, DE
- front desk associate Wilmington, DE
- process associate Wilmington, DE
- remote associate Wilmington, DE
- publishing associate Wilmington, DE
- community engagement associate Wilmington, DE
- strategy associate Wilmington, DE
- care management associate Wilmington, DE
- gym associate Wilmington, DE
- senior associate architect Wilmington, DE