Customer Service Dispatcher & Sales Coordinator on site

Job Description Job Description About Us

At Quality Pro Services, we pride ourselves on delivering top-notch service with professionalism, speed, and a customer-first mindset. Were growing fast and looking for a dynamic, high-energy team player who thrives in a fast-paced environment and loves helping people.

The Role

We’re looking for a rock star Customer Service Dispatcher & Sales Coordinator to be the heartbeat of our daily operations. This role is perfect for someone who can juggle multiple priorities, communicate clearly, and turn every customer interaction into a positive experience.

What You’ll Do

Answer incoming calls and respond to customer inquiries with professionalism and enthusiasm
Service Titan software experience
cold calling potential customers
Schedule and dispatch service technicians efficiently
Coordinate daily job calendars and adjust in real-time as needed
Support sales efforts by following up with leads and assisting with estimates
Maintain accurate customer records and job details
Handle customer concerns and resolve issues quickly and effectively
Work closely with the team to ensure smooth operations and excellent service delivery

What We’re Looking For

Strong communication skills (phone, text, and email)
Highly organized with strong attention to detail
Ability to multitask and stay calm under pressure
Positive attitude and team-first mindset
Customer service and/or dispatching experience preferred
Sales support or coordination experience is a plus
Tech-savvy and comfortable with scheduling/CRM software
Why You’ll Love It Here

Flexible full and part-time schedule
Supportive, team-oriented environment
Opportunity to grow with a fast-moving company
Make a real impact every day
How to Apply

If you’re ready to bring energy, organization, and customer service excellence to our team, we’d love to hear from you!

Send your resume and a brief note about why you’d be a great fit.

Quality Pro Services is an equal opportunity employer.