Customer Service Representative - State Farm Agent Team Member

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Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Vision insurance

About Our Agency

At the Celia Sandoval State Farm Agency, we're committed to protecting what matters most while making a positive impact in our community. Celia has been with State Farm since 2014 and leads an agency built on exceptional customer service, teamwork, and giving back.

A former school teacher, Celia is passionate about supporting local schools and community organizations through volunteer work and charitable giving. Our agency proudly serves customers throughout Georgia, with a strong focus on the North Metro Atlanta area.

We believe our team is our greatest asset and are dedicated to creating a supportive, collaborative workplace where employees are encouraged to grow professionally while making a difference in the lives of our customers every day.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Celia Sandoval - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred
• Must be able to obtain Property and Casualty License, License reimbursement

$20hr- $24hr an hour with View email address on click.appcast.io and Life/Health licenses - bilingual-Spanish. Plus commissions and/or bonus - must have a few years of office experience and a bachelor's degree

Compensation: $21.00 - $25.00 per hour


Do you want to work with someone who will help you achieve YOUR goals?

We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Roswell, GA.
• Our office is open Monday - Friday 8:30 -5:30p.m..
• I have been a State Farm agent since 2014.
• Our agency has received awards including: Chairman's Circle, Ambassador Travel, and Legion of Honor
• Additional languages spoken: Spanish

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.