Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2019 and currently lead a team of six. Before becoming an agent with State Farm, I spent a few years working in other State Farm offices after college while also running a small music business. I’ve always had an entrepreneurial mindset and knew I wanted to build something of my own.

Outside of work, I’m passionate about music and play several different instruments. I’m also married with two kids, and we love traveling together as a family whenever we get the chance.

Our agency offers health benefits, PTO, paid holidays, licensing reimbursement, and performance-based incentives that can earn team members additional days off. We believe in rewarding hard work and creating an environment where people can grow while still maintaining balance outside of work.

Our culture is highly focused on coaching, development, and continuous improvement. We regularly role play, celebrate wins, discuss areas for growth, and hold monthly one-on-one meetings to help everyone continue progressing. I’m looking for someone who is a strong listener, detail-oriented, driven, and able to problem solve independently.

The ideal candidate has grit, can handle a high volume of daily calls, and has long-term goals—possibly even agency ownership down the road. If you’re motivated to grow, eager to improve, and want to build a meaningful long-term career, this could be a great fit for you.

ROLE DESCRIPTION:
Chase Bradley - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.