Senior Mortgage Operations Analyst

Post Closing Analyst (Mid-Level) | Mortgage Operations & Collateral Management

Location: San Antonio, TX

Work Model: Hybrid (4 days in office)

Type: Full-Time

Salary Range: $62,470 – $111,940

About the Role

An established financial services organisation is seeking a Mid-Level Post Closing Analyst to support mortgage operations, collateral management, and post-closing analytics within a high-performing real estate and lending environment.

This role is ideal for a detail-oriented analyst with strong mortgage operations knowledge, reporting expertise, and experience identifying process improvements across post-closing functions. You’ll work cross-functionally with operational and business teams to ensure data integrity, compliance, and operational efficiency.

Key Responsibilities

• Create and manage daily/ad hoc reporting to identify trends, discrepancies, and operational risks within post-closing processes
• Analyse post-closing data and provide actionable recommendations to management
• Investigate root causes of data discrepancies and recommend system/process enhancements
• Partner with internal teams to resolve data issues and improve operational accuracy
• Support process improvement initiatives and implementation of new tools, systems, and workflows
• Maintain and update operational procedures and documentation
• Provide analytical and operational support to business teams
• Ensure compliance with mortgage lending regulations, risk policies, and internal controls
• Develop strong knowledge across post-closing operations and related systems

Required Experience

• Bachelor’s degree OR equivalent relevant experience
• 4+ years’ experience in mortgage operations and analytical functions within financial services
• Knowledge of federal mortgage lending regulations and compliance requirements
• Strong analytical and mathematical skills with the ability to interpret reporting dashboards and operational data
• Advanced proficiency in Microsoft Office and operational systems

Preferred Experience

• Experience in collateral management or document custody
• Understanding of post-closing collateral processes and document retention requirements
• Experience researching, reconciling, and resolving collateral discrepancies or missing documentation
• Familiarity with investor and agency guidelines relating to mortgage collateral handling
• Strong multitasking and organisational skills

Benefits

• Comprehensive medical, dental, and vision coverage
• 401(k) and pension benefits
• Paid parental leave and adoption assistance
• Generous PTO and paid holidays
• Wellness and employee assistance programmes
• Continuing education and career development support
• Volunteer leave opportunities

Additional Information

• Hybrid working model (4 days onsite in San Antonio)
• No relocation assistance or visa sponsorship available for this role
• Applications reviewed on an ongoing basis until the role is filled