Account Development Manager

At Zelis, we Get Stuff Done. So, let's get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

Account Development Manager

Location: Office located in Sandy, Utah

Department: Sales

Reports To: Director of Sales Development

Rivet and Role Overview:

Rivet is a venture-backed SaaS startup building vertical software for healthcare providers to make the U.S. healthcare system more transparent and efficient. Rivet is seeking a motivated and results-driven Sales Development Representative (SDR) to join our growing team.

Position Overview:

As an SDR, you'll play a critical role in generating new business opportunities by identifying and qualifying leads. You will work closely with our Sales and Marketing teams to ensure the growth of our pipeline and help us connect with organizations looking to enhance their healthcare operations.

Responsibilities

• Lead Generation: Research, prospect, and identify potential customers.
• Outbound Outreach: Execute outbound prospecting through calls, emails, and social selling to engage potential customers.
• Qualify Leads: Conduct discovery calls to qualify leads, understand their pain points, and determine if Rivet's solutions are a good fit.
• Collaboration: Work closely with the Sales team to transition qualified leads into the sales pipeline and ensure smooth handoffs.
• CRM Management: Track all lead interactions in Hubspot, ensuring accurate and up-to-date information for follow-ups and reporting.
• Sales Enablement: Assist in the development and refinement of outreach strategies, messaging, and sales collateral.
• Market Feedback: Share insights with the product and marketing teams to help refine messaging and improve customer targeting.

Requirements

• Great entry level job for someone looking to get into sales at a great company
• Communication Skills: Strong verbal and written communication skills with the ability to engage prospects and build rapport.
• Drive & Motivation: A self-starter who is highly motivated to meet and exceed sales goals.
• Tech-Savvy: Comfortable using CRM software (Hubspot)
• Team Player: Ability to work collaboratively in a team environment.
• Resilience: Comfortable with rejection and able to maintain a positive, proactive attitude.
• Industry Knowledge: Familiarity with the healthcare landscape, including providers, payers, and health tech trends, is a plus but not required.

Why Rivet?

• Healthcare administration is awful and we're making a dent in that ever-so-important universe, reimagining the financial and revenue cycle technology stack for healthcare's hardest jobs. Where other products stop, we begin.
• Ownership and accountability - we'll give you the reigns and hold you responsible for delivering great results (while helping you along the way).
• Wear lots of hats - we're small and scrappy, so you'll learn first-hand about the different aspects of a SaaS company.
• Work with a best-in-class team - we're driven, smart, hard-working, and we have a ton of fun together.
• Be yourself - we recognize and celebrate our differences and want you to bring your full self to work.
• Mentorship - our leaders and fellow Riveteers will challenge and support your growth and development.
• Great benefits - including 100% of healthcare premiums paid, strong HSA contributions, stock options, PTO, and more.

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

Zelis is headquartered in the U.S., with multiple locations across the country and in Hyderabad, India. Check out our locations to learn more about our offices. All employee work locations are based on the needs of the position and are determined by the Leadership team. In-office work and activities vary based on work and team objectives in accordance with Company policies.

While location expectations vary by role, candidates within approximately 50 miles of a U.S. office are generally preferred to support collaboration when needed. Our hybrid approach is flexible, and in-office presence is guided by team and business needs rather than a fixed weekly schedule.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email View email address on click.appcast.io.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.