Sr. Application Analyst - Patient Accounting (Soarian Financials)

Responsibilities The Sr. Application Analyst – Patient Accounting functions as a subject matter expert of Soarian Financials to implement and support UHS applications including, but not limited to, Oracle Health Patient Accounting. It involves partnering with Revenue Cycle operations and key stakeholders to ensure the system operates according to business requirements, optimizes financial outcomes, and maintains regulatory compliance. Monitors the resolution of maintenance or enhancement issues assigned by the UHS Customer Support Center. Designs new or determines modifications to existing applications that will effectively accomplish desired objectives. Provides technical support to UHS entities as needed. Coordinates work assignments given in order to meet deadlines and ensure continued progress toward assignment completion. Shares experience and expertise with other members of team. Key Responsibilities System Implementation Regularly meets with users, vendors, and IS staff to develop, configure and maintain system specifications. Designs solutions for applications and prepares the appropriate documentation. Supervises development of test data, system testing and documentation for all phases of the application development life cycle. Performs Q/A on application functionality. Researches and resolves implementation-related Customer Support Center Tickets. Adheres to appropriate UHS Project Management standards. Ensures strict adherence to work plans, reporting all serious deviations to management. Oversees the training of users in operating procedures for application. System Maintenance / Support Researches and resolves Customer Support Center Tickets including major application upgrades. Provides system change management support to the Reimbursement team and other UHS employees, facilities and CBOs on contract, payer or regulatory changes and/or enhancements, adhering to UHS Service Level and Change Management Policies. Provides on-call support as scheduled. Establishes and maintains regular communications with user community. Supports system upgrades and effectively communicates system functionality changes to end users. Supports system modifications for Medicare/Medicaid reimbursement for several states. Works closely with operations to modify the Patient Accounting system for any payment methodology modifications including fee schedules, DRG, APC, Per-Diem, Case Rates, Percentage of Charges and/or Outlier Reimbursement. Maintains all system-wide Financial Classes, Insurance Plan Codes and Transaction Codes and confirms that team members complete each assigned portion of the system build. Performs quality reviews on all system modifications and manages daily workflow through UHS Incident Ticketing System. Creates Tip Sheets/How To Documentation, when applicable, to support new functionality of system, workflow modifications, or modifications to current build/design. Administration and Oversight Mentors/trains other members of the team analysts in performance of their duties to ensure quality performance. Provides technical support and guidance to other team members as required. Maintains Service Excellence principles. Analyzes incident/ticket trends and issues and proposes appropriate action to resolve. Prepares and promptly submits all routine and special reports. Interviews applicants for vacant positions as needed using appropriate interview techniques. Contributes to performance evaluation of junior staff members as needed. Keeps management well informed of activities, needs, problems. Performs other tasks as required by management. Qualifications Bachelor's degree required, plus 5-8 years of Information Systems experience and a minimum of three years of Patient Accounting/Revenue Cycle experience, preferably Soarian Financials or Cerner Patient Accounting. Working knowledge of system application implementation, enhancement and support methods and practices. Comprehensive working knowledge of computer systems analysis and programming techniques and procedures, including consulting with users to determine hardware, software or system functional specifications; design, development, documentation, analysis, creation, testing, coding, debugging, or modification of computer systems or programs based on and related to user design specifications. Working knowledge of IS standards and quality methods and metrics. Working knowledge of project management methods. A good working knowledge of Patient Accounting and Revenue Cycle and experience with CMS billing and reimbursement guidelines, CPT codes, qualifiers and venue-specific code appropriateness. Understands reimbursement methodologies for all acute care facilities and physician offices. Preferred experience with Soarian Financials, Cerner Patient Accounting or other Revenue Cycle applications. General familiarity of user business practices, concepts and terminology sufficient to support the applications. Excellent written and verbal communication skills. License or Registration Requirements Certified Revenue Cycle Representative (CRCR) Preferred, not required. Travel Requirements 10-25% domestic US travel (depending on projects). This Opportunity Provides the Following Challenging and rewarding work environment. Growth and development opportunities within UHS and its subsidiaries. Competitive Compensation. Excellent Medical, Dental, Vision and Prescription Drug Plan. 401k plan with company match. Generous Paid Time Off. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. #J-18808-Ljbffr Universal Health Services, Inc.