Release Of Information Specialist

Release of Information Specialist The Release of Information Specialist plays a vital role in supporting patient care by managing medical record requests, safeguarding confidential health information, and ensuring timely, accurate compliance with HIPAA and regulatory requirements. The role serves as a key resource for patients and providers, delivering exceptional customer service while coordinating high‑volume requests in a fast‑paced healthcare environment. Key Responsibilities Process and fulfill medical record requests, ensuring accuracy, confidentiality, and compliance with HIPAA, state, and federal regulations. Retrieve, scan, transmit, and maintain patient records while ensuring proper documentation and file organization. Review and validate authorizations for the release of protected health information. Prioritize and manage high‑volume requests from multiple sources within established turnaround times. Assist patients, providers, and callers with record requests and related inquiries, offering exceptional customer service. Educate customers on privacy, confidentiality, and information release requirements. Respond to internal and external customer needs using available resources and established procedures. Required Skills EMR, Epic, Health information management Additional Skills & Qualifications 3 years of ROI experience (preferred) ROI Navigator Module in EPIC Strong customer service skills Maintain a high level of confidentiality/HIPAA compliance Data entry and processing accuracy of 95%, e‑fax, use of PDF application Experience Level Entry Level Job Type & Location Contract position, fully onsite in Torrance, CA. Compensation $23.00 – $28.00 per hour. Benefits Medical, dental & vision Critical Illness, Accident, and Hospital coverage 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Application Deadline July 15, 2026 Equal Opportunity Employment The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. #J-18808-Ljbffr TEKsystems