Desktop Support
Syntricate Technologies
Desktop Support
Location: Cambridge, MA (Onsite) Duration: W2 Contract
Job Description:
- Pharma Lab Benchtop Support; End user computing (EUC)
- System administrator for Lab computers and equipment
- Must have experience in Transition of service from another supplier.
- Lab computers and equipment support experienceDesktop support, Operating Systems support, Customer Service
- Knowledge & Experience with Microsoft OS and related technologies.
- Extensive knowledge of IT hardware and software.
- Strong knowledge on network troubleshooting.
- Knowledge & Experience with Windows XP, Windows 7 OS, Windows 10, and MS-Office applications suite.
- Knowledge of Linux a plus.
- Knowledge with SCCM Patching, Active directory, Antivirus tools etc.
- Must be proficient with imaging and creating images.
- Experience in Windows 10 deployment.
- Should have experience participating or leading an OS migration.
- Excellent written and oral communication skills
- Strong customer-service orientation.
- Understand customer service and service delivery.
- Understanding of ITIL processes and ServiceNow Tool.
- Windows 10
If you are interested, Please share your resume with below basic details:
- Full Legal Name
- Current Location with Zip Code
- LinkedIn URL
Regards,
Ashish Rastogi Technical Recruiter | Syntricate Technologies Inc.
Vacancy posted 3 days ago
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