Billing Associate

Billing AssociateIn this role, you will play a vital part in ensuring the smooth billing operations of our organization. Your responsibilities will include precise data entry, meticulous review of work orders, exceptional customer service, and collaborating effectively with our Sales and Operations teams. The ideal candidate is a tech-savvy, proactive problem solver, able to work both independently and as a team player. If you possess excellent attention to detail, organizational skills, and a commitment to meeting deadlines, we invite you to apply and contribute to our success.Location: 560 Webb Industrial Drive, Marietta, GA 30062Company Overview: Real Floors, Inc. has been recognized as a Top Workplace for 10 years in a row! We have a strong, positive, family-oriented culture. We highly value our employees, and we provide amazing benefits! We are the leading wholesale flooring providers in the country – we provide flooring installation services to the multi-family industry (apartments, student housing) and to the growing Single Family Rental Homes market.Job ResponsibilitiesDiligently review work orders to guarantee the accuracy of billing information.Provide outstanding customer service by responding to customer calls and inquiries.Collaborate cross-functionally with our Sales and Operations teams to ensure seamless operations.Utilize computer skills, including proficiency with Google Docs, Gmail, Microsoft Excel, and Word.Proactively identify, research, and resolve problems as they arise.Regularly review profitability reports to support the billing team.Complete any other duties as assigned by the Billing Manager.QualificationsDiligently review work orders to guarantee the accuracy of billing information.Provide outstanding customer service by responding to customer calls and inquiries.Collaborate cross-functionally with our Sales and Operations teams to ensure seamless operations.Utilize computer skills, including proficiency with Google Docs, Gmail, Microsoft Excel, and Word.Proactively identify, research, and resolve problems as they arise.Regularly review profitability reports to support the billing team.Complete any other duties as assigned by the Billing Manager.Amazing Benefits: Paid Holidays PTO - Paid Time Off FREE Life Insurance FREE AD&D Insurance FREE Disability Insurance Health Care Insurance - Company pays most of the cost! Dental & Vision Care Insurance options 401(K) Retirement Plan + Generous company match Fitness Reimbursement Referral Bonus Financial Wellness Classes Employee Loan Program More! Real Floors: We Live "Got-Your-Back-Ability" Every Day!