People Operations Manager

Job Description

Job Description

Responsibilities

Employee Experience & Team Support

• Support day-to-day People Operations activities while helping foster a positive, inclusive, and engaging employee experience across the organization
• Serve as a first point of contact for employee questions, escalating inquiries in a timely manner
• Be present in-office two days per week to provide hands-on HR and workplace support to team members, serving as an on-site go to resource for employees needs and questions.
• Proactively support team members in-office, addressing day-to-day needs and identifying opportunities to improve the employee and workplace experience
• Coordinate all-team meetings, company-wide celebrations, and internal communications (including team newsletter updates), ensuring smooth execution and clear messaging
• Provide light IT support (e.g., basic troubleshooting, equipment coordination)
• Ensure company distribution lists are up to date

Culture & Engagement

• Support and execute company-wide engagement initiatives, social events, and team-building activities that reinforce company culture and values
• Manage employee recognition programs, including Employee of the Quarter (Sea Star Award), overseeing nominations, coordination, and announcements
• Assist in planning celebrations, milestones, and moments that strengthen employee connection and morale
• Gather employee feedback related to engagement initiatives and share insights with the People team

Onboarding & Offboarding

• Coordinate end-to-end onboarding and offboarding processes, including scheduling, documentation, system access, and equipment logistics, in partnership with hiring managers, IT, and People Operations
• Maintain, update, and continuously improve onboarding resources and materials
• Gather and analyze 90-day new hire feedback to identify trends and drive continuous improvement
• Support offboarding processes with professionalism and care, ensuring compliance and a positive final employee experience

HRIS, Data & Compliance

• Maintain accurate, up-to-date employee data, files, and documentation
• Track required trainings, certifications, and acknowledgements, ensuring completion and proper documentation
• Execute routine audits of employee data and documentation to ensure accuracy and compliance
• Provide support in the interpretation and implementation of OSEA’s HR policies and guidelines

Benefits Administration

• Assist with benefits administration, leave management, and benefits-related inquiries

Requirements

• 3-4 years of experience in People Operations, HR, or a related role preferred
• Strong organizational skills with exceptional attention to detail
• Ability to manage multiple priorities in a fast‑paced environment
• A proactive, service‑oriented mindset with a passion for people and culture
• Discretion and professionalism when handling confidential information
• Comfort working with HR systems, reporting tools, and shared documentation
• Excellent communication and interpersonal skills (oral, written, non-verbal, intuitive, psychic et al)
• Ability to work within the office at least 2 days per week
• Must be located in Los Angeles, California
• Must reside in the United States to be considered for this position
• Please note that visa sponsorship is not available for this position

This job description is a summary of duties. It is by no means an all-inclusive list but is merely a broad guide of expected duties and is subject to change.

Compensation: The anticipated salary range for this position is $80,000-$100,000. The actual salary offer will carefully consider a few factors, including your skills, qualifications, experience, and location. Not all candidates will be eligible for the upper end of the salary range.

Benefits

What We Offer

• Medical, dental, and vision
• Flexible Spending Account (FSA)
• Quarterly wellness and technology stipend
• 401(k) match (up to 4%)
• New hire work from home stipend
• Up to 3 months of parental leave for eligible team members
• Flexible PTO
• Paid company holidays
• 4 days to volunteer per year