Sales Coordinator

Why Work at Hard Rock Hotel San Diego?

Hard Rock Hotel San Diego is a high-energy, music-drenched workplace where team camaraderie and creativity thrive. The hotel's core values-like "CREATE A RAVING TEAM," "PLAY HARD," and "LIVE THE MUSIC"-encourage authenticity, innovation, and standout guest service.

With perks like free cafeteria meals, flexible scheduling, hotel discounts, and an ongoing social vibe, it's a workplace that knows how to celebrate its people. If you're passionate about hospitality, music, and bringing positive energy every day, Hard Rock San Diego rocks as a career choice!

About Us

At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.


Join our team of Experience Curators!

Coury Hospitality has an amazing opportunity as a Sales Coordinator

SALES COORDINATOR

Hard Rock Hotel San Diego
On-Site | Full-Time & Part-Time

Support the Strategy. Power the Details. Elevate the Experience.

As a Sales Coordinator , you play a vital role behind the scenes-supporting the Sales & Catering team and ensuring every detail is flawlessly executed. You are the organizational heartbeat of group business, helping transform inquiries into booked experiences and plans into unforgettable events.

If you thrive on precision, collaboration, and delivering exceptional service in a fast-paced hospitality environment, this role is your stage.

Your Mission

Provide exceptional administrative and operational support to the Sales & Catering Department, ensuring accuracy, organization, and seamless coordination that allows our sales team and clients to succeed.

What You'll Do

Group & Reservation Support

Build and manage group room blocks in Opera
Enter group rooming lists and individual reservations as needed
Ensure all billing information for reservations, groups, and Master Accounts is accurate and complete

Sales Administration & Systems

Utilize SFA to accurately track accounts, bookings, and follow-ups
Maintain Data Quality Index standards within SFA
Enter and update client and account information
Create and distribute proposals, resumes, agreements, and Banquet Event Orders (BEOs)
Develop catering and banquet sales tools to support the sales process

Client Communication & Event Coordination

Send sales correspondence, rooming lists, and BEOs to clients as requested
Respond to client requests with professionalism and urgency
Assist with site visits and walkthroughs to finalize event details
Support event preparation and execution, including on-site coordination when required
Serve as a point of contact for clients during events, assisting with last-minute needs
Coordinate with vendors and internal teams to ensure flawless execution

Collaboration & Continuous Improvement

Liaise with hotel departments to ensure client expectations are met or exceeded
Actively participate in weekly BEO meetings with the Banquet Team
Communicate changes, additions, or updates to culinary and operational teams
Provide post-event recaps, operational insights, and improvement suggestions
Engage clients in conversations about future events and re-booking opportunities

Additional Responsibilities

Perform other duties as assigned by the Director of Sales & Catering or Director of Operations
Represent the brand with professionalism, warmth, and confidence in all interactions
Deliver an exceptional level of service at every touchpoint

You're a Great Fit If You...

Have a true passion for hospitality and service excellence
Thrive in a fast-paced, detail-driven environment
Communicate clearly and professionally-verbally and in writing
Are highly organized, proactive, and solution-oriented
Take initiative with energy, flexibility, and professionalism
Build strong, positive relationships with clients and teammates
Are proficient in Microsoft Office and general computer systems
Present yourself with a polished, professional appearance
Are comfortable working extended hours, including weekends or holidays, as needed

College diploma preferred (Hospitality program a plus)

Minimum of 2 years of experience in a similar role, preferably within a four- or five-star/diamond property

Let's Create Exceptional Experiences-Together

If creating unforgettable moments and building lasting guest connections sounds like your kind of stage, Hard Rock Hotel San Diego is ready for you.

Here's the Core of Coury Hospitality:

We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS.

What else do YOU need to know...

This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.


Privacy Notice: Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By submitting my application, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company's use of the personal information it collects, receives or maintains for the business purposes identified above.