Inside Insurance Sales Representative

Job Description

Job Description

Capstone Insurance is hiring one driven person to join our inside sales team — and you don't need an insurance license or prior insurance experience to apply. If you can hold a real conversation, follow a process, and you actually like helping people, we'll teach you the rest and pay for your license along the way.

What You'll Actually Do

• You'll spend your day talking to warm leads — folks who already reached out about protecting their home, car, or both. No cold call lists. No door-knocking. You'll listen to what they need, build a quote they can understand, and walk them through coverage that genuinely makes their life easier. Most of our new reps are quoting policies in their first two weeks and writing their first deals by week four.
• Base salary (based on experience) plus uncapped commission — our reps realistically earn $65,000–$85,000 in year one, with top performers clearing six figures by year two.
• We reimburse you for your licensing (pre-licensing course, state exam, and study time on the clock)
• Paid, structured training — not "here's a headset, good luck"
• Flexible work setup — we'll talk about what works for you (in-office, hybrid, or remote for the right fit)
• Warm leads from established marketing channels — you're not prospecting from scratch
• Real career path — team lead, account management, and commercial lines tracks are all open to top performers
• PTO, holidays, and a team that actually likes each other

Who Thrives Here

• You're coachable — you don't know everything yet, and you're not afraid to say so
• You're competitive with yourself — you want to beat last week's number, not just clock out
• You're a people person who can also sit still — this is phone/Zoom/email work, not running around
• You're organized enough to follow up — most of this job is won between the first call and the third
• Bonus if you have: prior sales, customer service, retail management, hospitality, call center, or bartending experience. Those skills translate beautifully.

Who Should NOT Apply

• Anyone looking for a quiet, task-only job with no conversation
• Anyone who wants to "just try sales out" — we're investing real money in licensing you, and we need someone who's going to commit
• Anyone allergic to a CRM

Responsibilities

• Respond quickly to inbound leads from phone, web, and referral partners — most contacts happen within the first hour of inquiry
• Quote personal auto, home, umbrella, and related coverage using our rating platform
• Conduct needs-based conversations to understand each client's situation, assets, and risk tolerance
• Follow up consistently with quoted prospects until they bind, decline, or need more time (most sales happen on follow-up 2–5)
• Cross-sell additional lines (home with auto, umbrella, etc.) to maximize household protection and retention
• Maintain accurate notes, tasks, and pipeline activity in our CRM
• Hit weekly and monthly activity and production targets
• Complete required licensing coursework and pass the state PC exam within your first 60 days (paid by us, on our time)
• Stay current on carrier guidelines, underwriting rules, and product changes through ongoing training
• Collaborate with service staff to ensure a smooth handoff after a policy binds
• Represent Capstone Insurance professionally in every client interaction
• Attend weekly team sales huddles and one-on-one coaching sessions
• Participate in referral partner outreach (loan officers, realtors, etc.) as you grow into the role
• Occasionally support local community or marketing events

Requirements

• High school diploma or equivalent
• At least 1 year of experience in a role that involved talking to customers or the public (retail, restaurants, call center, hospitality, customer service, sales, banking, front desk, etc.)
• Comfortable on the phone, on Zoom, and on a computer for most of the workday
• Reliable transportation and the ability to be present during standard business hours
• Willingness to complete pre-licensing coursework and pass the Minnesota Property Casualty exam within your first 60 days
• Legally authorized to work in the United States
• Must pass a background check (standard for the insurance industry)

Benefits
Paid Time Off (PTO)###Parental Leave###Hands on Training###Flexible Schedule###Life Insurance###Retirement Plan###Career Growth Opportunities###