Supervisor, Operations, Life Sciences Meetings & Events

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 60+ countries across the world, BCD M&E's team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can't guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

See what life is about at BCD M&E atbcdme.com/careers

About the Role

If you love leading teams, keeping details tight, and making complex work run smoothly, this could be your kind of role. In this position, you'll support Amgen programs in the Life Sciences space, where accuracy, compliance, and a polished client experience all matter. You'll guide Project Managers and Project Coordinators through fast-paced, highly regulated work while helping ensure every deliverable is client-ready. It's a great fit for someone who enjoys being the go-to leader, solving problems early, and driving operational excellence every day.

You're Good At

• Leading and coaching front-line teams, setting clear expectations, and creating accountability around quality, timelines, and professionalism
• Thriving in a structured, detail-oriented Life Sciences environment where compliance, accuracy, and consistency are essential
• Reviewing budgets, agendas, emails, meeting notes, SOWs, websites, and other client-facing materials with a sharp eye before they go out the door
• Monitoring service levels, spotting risks or recurring issues early, and stepping in with practical, solution-oriented next steps
• Keeping processes organized across tools and systems while partnering cross-functionally with leadership, finance, technology, and client teams

You Might Also Have

• Experience supporting pharma or other highly regulated programs where SOPs, contract requirements, and service standards guide the work
• Confidence joining client planning calls, handling escalations professionally, and bringing clarity when priorities shift
• A process-improvement mindset and a knack for keeping templates, training materials, and team standards current and useful
• Familiarity with platforms like eHCP, QuickBooks, and CVENT, plus a strong commitment to accurate program and financial administration
• Flexibility to travel for onsite support as needed, approximately 6 times per year

You Should Know

• This is a virtual role opperating in the Central or Eastern time zones

If you're ready to lead with confidence and make a real impact on high-visibility Life Sciences programs, apply now.

THE PERKS

Flexible Working
We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow
Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice
We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move
The diversity of roles across BCD M&E's global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career - there's always room to move.

We've got you covered
Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We're positive. You'll love it.
It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.

Travel requirements for this role are as follows:Less than 25%

We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Supervisor, Operations, Life Sciences Meetings & Events is between $65,000 - $77,000. The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.

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