Client Experience Ops Manager: Intake & Process
Capitalrx
Judi Health in the United States is seeking a Manager of Client Experience Resolution & Optimization (CERO) to lead intake, triage, and resolution for client-impacting issues within Client Services. The role establishes governance for intake workflows, ensures issues are validated and routed, and drives consistency in resolving operational challenges. You will coach the CERO Analyst and collaborate with analytics to improve end-to-end client experience. #J-18808-Ljbffr Capitalrx
Vacancy posted 10 hours ago
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