Clinical Director - Telemetry / Nursing Leadership

Description Summary: Manages the nursing services and staff for a department; ensures quality and full compliance with relevant policies and standards. Responsibilities: • Implementing and monitoring programs and practices for the delivery of safe and efficient quality nursing care for patients and their families • Ensuring consistent application of nursing services policies and standards throughout the organization • Monitoring patient outcomes and quality and effectiveness of nursing care • Overseeing performance of teams; identifying and addressing staff training and development needs • Apprising medical staff, department heads, and administrators in matters related to nursing service and strategies Standard I: Financial Management • Recognizes the impact of reimbursement on revenue • Understands the relationship between values-based purchasing and quality outcomes with revenue and reimbursement • Creates, monitors, and analyzes a budget; explaining variance • Conducts ongoing evaluation of productivity, forecasting future revenue and expenses • Documents capital appropriations and project authorizations Standard II. Human Resources Management • Evaluates and specifies the critical resources required to accomplish the team's objectives • Initiates requests for required resources based on staff competency with patient acuity • Allocates team resources responsibly and equitably within the scope of labor laws • Calculates resource usage to set a baseline for comparison • Discovers opportunities to improve resource utilization • Implements changes in role consistent with scope of practice • Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow • Resolves conflicts in a wide variety of situations, such as workload allocation, schedule overlap etc. • Adjusts management and personal style to fit the needs of different people and different situations • Explores motivational factors and tailors motivational efforts to individual needs and situations for the department • Conducts evaluations on personnel performance at the work place and recommends improvement plans • Coaches others on operating personnel management systems and their processes Standard III. Relationship Management and Influencing Behaviors • Situation Management • Identifies issues that require immediate attention • Applies principles of crisis management to handle situations as necessary • Manages conflict • Promotes team dynamics • Mentors and coaches staff • Promotes Professional Management • Promotes and encourages stress management • Encourages participation in professional action • principles of self-awareness • Fosters a healthy work environment • Diversity • Understands the components of cultural competence as they apply to the workforce • Maintains an environment of fairness and processes to support it • Capitalizes on differences to foster highly effective work groups Standard VI. Performance Improvement/Safe Practice/Quality Care/Regulations • Assesses customer and patient satisfaction while developing and implementing strategies to address satisfaction issues • Provides direct service to internal or external customers • Facilitates the resolution of customer problems, issues, or concerns • Monitors and promotes workplace safety requirements resulting in positive patient outcomes • Applies systems thinking knowledge as an approach to analysis and decision-making • Demonstrates accountability for nursing research and quality improvement activities • Provides evidence-based nursing care • Promotes and communicates patient information effectively across the continuum of care Standard V. Leadership • Serves as a leader of patient care • Utilizes an appropriate style of leadership: autocratic, democratic, laissez-faire/free rein, etc. • Demonstrates leadership qualities: intelligence, influence, determination, integrity, confidence • Manages own behaviors during interactions, such as feedback giving, to shape workplace events • Utilizes positive reinforcement to motivate and attain desired behaviors; increases productivity • Employs leadership theories, such as contingency and transformational, and associated techniques • Applies techniques of “action learning” to problem solve and personally reflect on decisions Clinical Performance Improvement • Shares experiences with process performance improvements across multiple areas • Recognizes recurring and difficult problems and explores new or innovative solutions • Leverages technology to facilitate the sharing of clinical performance or outcomes data • Compares and contrasts different approaches for performance improvement; highlights pros and cons • Creates mechanism for ensuring quality and performance measures are understood and valued by nursing staff • Consults on and coaches on developing business cases to justify improvement initiatives Clinical Policies and Standards • Monitors different types of clinical practice to ensure compliance with standards • Evaluates existing and evolving standards and procedures and their impact on the organization • Informs others on advanced clinical standards and policies across medical specialties • Collaborates with other functions in establishing and documenting joint standards • Participates in the development of clinical policies and practices • Develops control and monitoring mechanisms for clinical policies adherence Healthcare Policy and Ethics Compliance • Shares experiences with addressing diverse problems in healthcare policy compliance • Demonstrates best practices for dealing with complex compliance or non-compliance situations • Guides others in making correct decisions when faced with ethical dilemmas • Designs or revises organizational practices and procedures to ensure compliance with policies • Supports and coaches on mechanisms that encourage attention to compliance issues; all clinical activities • Participates in translating policy changes into operational programs and services Healthcare Regulatory Environment • Implements programs as needed to comply with diverse healthcare laws or regulations • Monitors regulatory compliance of all healthcare practices to ensure no violations • Evaluates key aspects of pending healthcare regulations and legislation that may impact company • Provides recommendations and implements solutions to existing and potential legal problems • Shares main considerations and issues related to laws and regulations in the implementation of healthcare practices Requirements: Graduate of a Registered Nursing program, Bachelor of Science in Nursing required. Master's degree in Nursing, Health Administration, Business Administration, Nursing, or related advanced degree in health health-related field preferred. Minimum of 3-5 years of clinical patient care experience in a relevant setting. Minimum of 2 years of healthcare leadership. RN license in good standing in the state of employment or a compact state, if applicable. Registered Nurse (RN) required. American Heart Association Basic Life Support. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time CHRISTUS Health