General Manager of NGL

Role Description

The General Manager (GM) will lead Mode’s newly acquired business unit, NGL, overseeing strategy, product, growth, and operations to drive sustainable scale. This is a hands-on leadership role that blends strategic vision with day-to-day execution and deep product intuition.

• Own the end-to-end P&L and growth of the Gen-Z social app’s business unit, ensuring balance between user growth, retention, and monetization.
• Develop and execute the Gen-Z social app’s business unit strategy aligned to Mode’s overall portfolio objectives and North Star revenue and profit goals.
• Set the product vision, roadmap, and execution rhythm to grow daily active users, retention, and monetization.
• Run bold monetization experiments, design, test, and optimize new subscription and paywall models, while scaling ad monetization to unlock new revenue streams.
• Lead and scale a small but powerful cross-functional team (engineering, community, design, UA, and monetization).
• Turn data and instinct into fast product cycles (build, test, measure, repeat).
• Collaborate with Mode’s shared teams in Growth, Data, and Product to unlock portfolio-wide learnings.
• Champion a culture of experimentation, trust, and accountability while keeping the app’s community safe and thriving.
• Establish a clear operating rhythm, weekly metrics and monthly business reviews, and quarterly strategy checkpoints.
• Serve as the primary interface between the App and Mode’s Executive Team, ensuring transparency on progress, challenges, and resourcing needs.
• Recruit and retain top talent; ensure role clarity, measurable outcomes, and professional development.
• Maintain the Gen-Z social app’s brand authenticity and trust while embedding Mode’s values.
• Uphold compliance with privacy, child safety, and community moderation standards.

Qualifications

• 5+ years in Head of Product, CEO, or GM roles and 8+ years of leadership experience in product and growth, within consumer apps or social platforms.
• Demonstrated success managing a mobile app P&L and driving user growth.
• Built or scaled viral consumer apps (e.g., social, messaging) to serve millions of users.
• Deep empathy for users and communities; you understand online social dynamics.
• Strong analytical instincts, you care about retention curves and funnel drop-offs.
• Excellent communicator with strong product judgment and business acumen.
• Calm under ambiguity; thrives in an environment where speed and clarity both matter.

Requirements

• Active user growth with improved engagement and retention.
• Meeting or exceeding growth goals (revenues, profits, etc.) over the current baseline.
• A cohesive team operating like a startup inside Mode.
• Healthy community experience and improved trust and safety metrics.

Benefits

• We are a 100% remote-first, global company.
• A competitive compensation package.
• Generous perks & benefits to team members.
• Participation in the Company's equity plan (for full-time team members).
• Individual bonuses in accordance with our Company Bonus Program.
• Work with energetic, passionate, and results-driven people.
• Celebrate team members' personal and work milestones.
• Remote social activities, including virtual coffee buddies.
• Bonusly as a way to recognize and reward team members for their hard work and commitment.
• Weekly Wednesday Get Stuff Done Days (No Meetings).
• Open PTO, generous Company Holidays, and Wellness Days (for full-time team members).