Bilingual Front Desk

Benefits: Employee discounts Paid time off About the Role: Houston Healing Medical PLLC is looking for a friendly and organized Bilingual Front Desk Representative to be the welcoming face of our practice in Houston, TX. This is a fantastic opportunity to make a real difference in patients' lives by ensuring every visit starts with a warm, professional experience. If you're passionate about healthcare and connecting with diverse communities, we want to hear from you! Responsibilities: Greet and check in patients in both English and Spanish, ensuring a welcoming front desk experience Schedule, confirm, and manage patient appointments using medical scheduling software Verify patient insurance eligibility and collect co-pays at time of service Maintain and update accurate patient records and demographic information in the EMR system Answer multi-line phone system, route calls, and respond to patient inquiries promptly Coordinate communication between patients and clinical staff to ensure smooth patient flow Handle patient intake forms, consent documents, and medical records requests Requirements: Bilingual in English and Spanish (spoken and written) — required Proficiency with EMR/EHR systems and general computer skills Strong communication, customer service, and interpersonal skills Ability to multitask in a fast-paced medical office environment Professional, compassionate demeanor with a patient-first attitude About Us: Houston Healing Medical PLLC is a trusted healthcare provider serving the Houston, TX community with a commitment to compassionate, patient-centered care. Our diverse patient base loves us for our welcoming environment and dedication to accessible, high-quality medical services. Our team thrives in a supportive workplace where every staff member plays a vital role in the healing journey of our patients. #J-18808-Ljbffr Houston Healing Chiropractic