Customer Service Rep - CSR

Customer Service Rep - CSR

Our Company

Location: Onsite (Full-Time)

Job Type: Full-Time

Our Company is seeking a professional Customer Service Representative to serve as a front-line ambassador for our staffing and recruitment services.

Key Responsibilities:

• Deliver exceptional, courteous customer service to candidates, clients, and community partners.

• Act as the primary contact for inquiries across phone, email, and in-person channels.

• Manage front office operations including processing requests and assisting with services.

• Review, process, and maintain candidate and client documentation in compliance with policies.

• Organize and manage electronic and physical records with accuracy and confidentiality.

• Handle correspondence, payments, and administrative tasks professionally.

• Collaborate with sales, recruiting, and accounting teams for smooth service delivery.

• Utilize company systems and software effectively to support operations.

Requirements:

• High school diploma or equivalent.

• Strong customer service orientation and professional demeanor.

• Excellent communication and interpersonal skills.

• Highly organized with strong attention to detail and time management.

• Proficient in Microsoft Office (Word, Excel, Outlook).

• Flexible and able to thrive in a high-volume, fast-paced environment.

Benefits:

• Comprehensive benefits package including medical, dental, retirement plans, and more.

• Stable full-time schedule with opportunities for growth.

• Supportive team culture focused on professional development.

This is a great opportunity to build a career with a premier staffing firm.