Product Optimization Project Manager

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Product Optimization Project Manager

Position Summary

Help drive meaningful business outcomes by turning strategy into execution across a fast‑evolving product organization. The Product Optimization Project Manager leads cross‑functional initiatives, supports process and technology improvements, and ensures visibility into progress against key priorities. This role partners closely with leadership to coordinate work, manage organizational processes, and improve operational effectiveness. This position is based in Belfast, Maine.

About the Team

The Product Optimization team is a cross‑functional group focused on improving how products are developed, launched, and scaled. The team supports product readiness, operational processes, and new initiative development across athenahealth’s platform and applications. Team members partner closely with Product, Engineering, Finance, and Operations leaders to align priorities and support execution. The team uses data, reporting tools, and structured processes to improve efficiency and enable consistent delivery of business outcomes.

Essential Job Responsibilities

• Lead cross‑functional initiatives from planning through execution and adoption, ensuring alignment with organizational priorities

• Translate strategic objectives into clear plans, milestones, and measurable outcomes

• Partner with leadership to define priorities and support execution of key initiatives

• Establish and manage operating processes such as goal setting, business reviews, and reporting cadences

• Coordinate across teams to manage dependencies, resolve issues, and maintain progress toward goals

• Design and implement processes, tools, and frameworks to improve efficiency and consistency

• Develop reporting and dashboards to track performance and support data‑informed decisions

• Manage operational processes related to budgeting, tracking, and reporting of product expenses

• Identify risks, gaps, and process improvement opportunities and implement solutions

• Use AI-enabled tools to support project tracking, analyze data trends, and streamline reporting workflows, while validating outputs and helping teams adopt effective practices

Additional Job Responsibilities

• Support planning cycles, including annual and quarterly goal setting

• Contribute to documentation and standardization of processes and best practices

• Assist in prioritizing initiatives based on business impact and feasibility

• Participate in evaluations of new tools or systems

• Communicate updates and insights to stakeholders across the organization

• Support onboarding of new initiatives or changes to existing processes

Expected Education & Experience

• Bachelor’s degree or equivalent practical experience

• 6–10+ years of experience in project management, operations, consulting, finance, or a related field

• Experience managing complex, cross‑functional initiatives in a matrixed organization

• Experience translating strategy into actionable plans and delivering measurable outcomes

• Experience establishing and managing processes such as goal setting, planning, and performance reviews

• Ability to influence stakeholders and align priorities across multiple levels of an organization

• Strong analytical skills with experience using data to inform decisions

• Experience with analytics or reporting tools (e.g., SQL, Tableau, Snowflake) preferred; advanced spreadsheet skills required

• Familiarity with project management and collaboration tools (e.g., Jira, Confluence, Smartsheet)

• Strong written and verbal communication skills, including experience preparing materials for senior stakeholders

Expected Compensation

The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,   full-time. With consistent communication and digital collaboration tools, athenahealth   enables   employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.  

Learn more about our culture and benefits here: athenahealth.com/careers