Lab Support Technician
Innova software Services Inc
Lab Support Technician
Phoenix, AZ
Onsite
1 3 Years Experience
Monday Friday | 9:00 AM 5:00 PM
Employment type and compensation not specified.
Job SummaryInnova Software Services Inc. is seeking a detail-oriented Lab Support Technician to support day-to-day technical laboratory operations, system maintenance, software installations, and engineering test environment readiness.
The ideal candidate will have 1 3 years of experience in IT support, desktop support, technical support, or laboratory operations, with hands-on knowledge of Windows operating systems, software deployment, hardware troubleshooting, and basic networking.
This position requires onsite support in the Phoenix / Deer Valley, Arizona area.
Key Responsibilities-
Install, configure, and maintain Windows operating systems and software applications.
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Perform software upgrades, security patch installations, and application deployments.
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Set up and maintain laboratory workstations, test benches, and technical equipment.
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Support basic connectivity and configuration of switches, controllers, drives, and related laboratory hardware.
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Diagnose and resolve common hardware, software, and connectivity issues.
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Prepare, organize, and restore test environments for engineering teams.
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Maintain laboratory infrastructure to ensure equipment and systems remain operational.
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Coordinate with engineering and technical support teams to resolve issues and ensure system readiness.
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Document software installations, configurations, troubleshooting activities, and equipment setup procedures.
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Follow established technical procedures and laboratory operational standards.
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Diploma or degree in Electronics, Electrical Engineering, Instrumentation, Computer Science, Information Technology, or a related technical discipline, or equivalent practical experience.
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1 3 years of relevant technical support or laboratory operations experience.
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Hands-on experience installing and configuring Windows operating systems.
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Experience with software installation, patching, upgrades, and deployment.
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Basic knowledge of networking, hardware connectivity, and troubleshooting.
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Familiarity with technical equipment setup and maintenance.
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Ability to work independently and manage assigned technical tasks.
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Strong organizational, communication, and documentation skills.
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Ability to work onsite in Phoenix, Arizona, during the specified schedule.
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Previous experience in IT Service Desk, Desktop Support, Technical Support, or Lab Support.
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Experience supporting engineering laboratories or technical test environments.
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Familiarity with switches, controllers, drives, and test bench equipment.
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Experience maintaining shared technical workspaces and equipment readiness.
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