Residential Program Coordinator (Unit Coordinator) - Developmental Disabilities Group Home

Job SummaryThe Unit Coordinator is responsible for the oversight of daily residential operations within a Divine Help Services, Inc. DDA-licensed group home. This position ensures high-quality person-centered care, regulatory compliance with Maryland DDA and COMAR regulations, staff supervision, and the overall health, safety, and well-being of individuals served.The Unit Coordinator serves as the on-site leader and primary liaison between staff, residents, families, healthcare providers, and agency leadership.Responsibilities and Duties1. Staff Supervision & LeadershipSupervise, train, and evaluate Direct Support Professionals (DSPs).Develop and manage staff schedules to ensure adequate coverage and required staff-to-resident ratios.Provide onboarding, coaching, and ongoing in-service training.Conduct regular team meetings and performance evaluations.Promote a culture of professionalism, accountability, and person-centered care.2. Individualized Service Plan (ISP) OversightEnsure full implementation of each resident’s Individualized Service Plan (ISP).Monitor progress toward goals and verify accurate documentation.Participate in ISP meetings and coordinate plan updates.Ensure Behavior Support Plans (BSPs) are implemented consistently and effectively.Monitor documentation to ensure alignment with service delivery requirements.3. Health & Medical CoordinationCoordinate medical, dental, psychiatric, and therapeutic appointments.Ensure physician orders are properly implemented and documented.Oversee Medication Administration Records (MARs) for accuracy and compliance.Conduct routine medication audits and ensure proper medication storage.Monitor health status and report changes to appropriate parties.4. Regulatory Compliance & DocumentationEnsure compliance with Maryland DDA and COMAR regulations.Review daily progress notes, communication logs, and shift documentation.Complete and review incident reports in a timely manner.Maintain organized and audit-ready resident files.Prepare for and participate in state inspections, licensing visits, and audits.Conduct monthly and quarterly internal audits as outlined in agency policy.5. Health, Safety & Environmental OversightMaintain a clean, safe, and hazard-free living environment.Conduct fire drills and document safety procedures.Ensure infection control protocols are followed.Monitor emergency preparedness procedures and supplies.Report and address environmental or safety risks promptly.6. Family & Stakeholder CommunicationServe as liaison between families, guardians, healthcare providers, and agency leadership.Provide updates regarding resident health, progress, and concerns.Address grievances or concerns professionally and promptly.Promote collaborative relationships with all stakeholders.7. Behavioral Support OversightEnsure consistent implementation of Behavior Support Plans.Monitor behavioral trends and incident patterns.Provide staff guidance on de-escalation and positive behavioral strategies.Coordinate with behavior specialists as needed.Qualifications and SkillsAssociate’s or Bachelor’s degree in Human Services, Social Work, Psychology, Nursing, Healthcare Administration, or related field (preferred).Minimum of 2–3 years experience in DDA residential services.Supervisory experience preferred.CPR/First Aid certification required.Medication Technician certification.Valid driver’s license and acceptable driving record.Successful background clearance.Working knowledge of Maryland DDA and COMAR regulations.Working knowledge of iCare Manager SystemCompany Benefits and PerksCompany culture and company activitiesCareer growth opportunitiesOffice amenitiesE04JI802nbp4408usij #J-18808-Ljbffr Tech9