Welcome Specialist

Welcome Specialist USA | Pax8

Join Pax8 in the United States as a Welcome Specialist, delivering unforgettable workplace experiences at our award-winning HQ. This is more than a front-desk role it's an opportunity to shape first impressions, create memorable moments, and bring Pax8's culture to life every single day. You'll be at the heart of our Denver HQ, blending hospitality, technology, and human connection while growing alongside Pax8's evolving, AI-enabled workplace.

Pax8 is consistently recognized as one of Denver's best places to work, and for good reason. Our culture is built on trust, energy, creativity, and genuine human connection. Learn more about our journey and what makes working here different at pax8.com and through our Life at Pax8 blog.

What You'll Do

• Be the first and most memorable point of contact for employees, guests, partners, and customers entering Pax8 HQ
• Curate thoughtful, intentional welcome experiences that reflect the Pax8 Marketplace and brand
• Anticipate daily activity across the building meetings, interviews, tours, trainings, and events and plan seamless run-of-show experiences
• Lead engaging HQ tours tailored to the purpose of each visit
• Act as a concierge and trusted resource for navigating the space, tools, and services
• Partner closely with Community, Facilities, and Tech Services teams to deliver a frictionless visitor journey
• Manage access badges, visitor sign-ins, Wi?Fi access, amenities, and security protocols
• Coordinate food, beverage, and hospitality services for reception and meeting spaces
• Support workplace services ticket triage and space calendar accuracy
• Contribute to high-impact internal and external events that celebrate Pax8 culture

Your Impact

You'll directly influence how Pax8 is experienced by new hires on day one, by partners and customers visiting HQ, and by employees every day. Your work ensures our space performs as a living expression of our brand, values, and marketplace.

What You Bring

• Substantial experience in office management, reception, or hospitality-driven environments
• Proven ability to deliver exceptional customer and guest experiences
• Strong working knowledge of Microsoft Office tools and workplace technologies
• Demonstrated confidence with A/V systems, access controls, and service ticketing platforms
• Excellent communication skills and stakeholder awareness
• Highly organized, detail-focused, and adaptable in fast-paced environments
• A naturally positive, welcoming presence with strong written and verbal skills

Trust, Transparency & How We Hire

At Pax8, we care deeply about building genuine, trust based relationships starting with how we hire. To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about we're excited to meet you.

We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritizing applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process.

Everyone's Welcome

We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in USA.

Compensation & Benefits

Salary beginning at: $57,000 - $65,000 depending on experience.

Benefits That Support You

• Competitive base salary
• Annual performance bonus
• Stock options
• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan with company match
• Generous paid time off and company holidays
• Paid parental leave
• Learning and development investment
• Health and wellbeing programs
• Regular team and company social events

Our Denver Office

Our offices are designed as open, collaborative spaces featuring hotdesking with laptop docks and monitors, wellness areas, games zones, and regular social events. The Denver HQ offers scenic views, thoughtfully designed collaboration spaces, and amenities that support creativity, connection, and wellbeing.

Your Growth at Pax8

There's extensive room for a talented individual to grow at pace whether that's advancing quickly in this role or exploring one of the many opportunities across our global organization. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive and full visibility of what it takes to reach your next level.

About Pax8

Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

Background Checks

As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records.

Equal Opportunities

Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice: