Founding Operations Associate

Helium Is Building Self-Improving Software

Helium is building self-improving software: AI that automatically generates and tests new software experiences to lift revenue. We're...

• Talent-dense (8 people, 6 engineers, 75% ex-founders)
• Well-funded ($6M from Google & leaders from OpenAI)
• Fast-growing (doubled revenue this month & serving tens of millions of users per day)

AI has created a once-in-history opportunity, and we're here to win, because of that

• We work hard In-office MondayFriday, and often push through weekends

What You'll Do

Helium is growing extremely fast We're looking for someone to own growth operations, including...

• Do whatever it takes to make our customers successful (onboarding, activation, support)
• Build the operational infrastructure (processes, automations, tools) for our next 1000 customers
• Have a great understanding of our product, and constantly propose and spec improvements
• Take on special projects (growth, events, recruiting) that are strategically important
• Do whatever it takes to help us 10x revenue over the next 3 months

What We're Looking For

• You have 1-4 years of experience in a fast-paced operations environment (startups, consulting, banking, etc)
• You get shit done: You have a proven track record of building things, launching game-changing projects, and having impact on tight timelines.
• You bring order to chaos: You're organized and think structurally. You can take a messy problem and turn it into a plan.
• You're a top 1% communicator: People understand you and like you. You're able to navigate tricky, high-conflict situations with tact.
• You're creative and proactive: You find ways to accelerate your work and get better with every rep
• You're low ego: You jump on the bug, take the late-night support ticket, and do whatever it takes to solve the problems you face.

Bonus Points

• Background in a high-intensity environment (consulting, banking, startup, sport, military)
• Prior experience at an early-stage startup
• You use AI to 10x your output while maintaining high standards

In your application, please include the following (in 3-6 sentences max)

• Your SAT/ACT score
• What's a time you successfully hacked some (non-computer) system to your advantage?
• What was the hardest you ever worked on something? How hard did you work, why did you work so hard, and how did it go?