Training Center Specialist

About the Role

This role is responsible for providing pre-opening training for new bakery stores, covering product preparation, quality control, and overall store operations to ensure a successful launch. The position also delivers foundational training for internal employees to strengthen their job competencies and operational expertise.

Job Duties

Training Execution

• Conduct comprehensive training for new store owners and employees

• Provide training on manual products and new products

• Educate on hygiene and frozen dough management

• Train on the use and maintenance of kitchen equipment

• Educate on store quality control measures

Training Center Operations

• Ensure industrial safety and food safety compliance at the training center

• Conduct inventory checks and manage procurement and purchase orders

Training Documentation Management

• Develop and update training curricula and materials

• Prepare and manage training-related documents and reports

• Conduct post-training evaluations (surveys, feedback collection)

• Create and enhance training materials (manuals, presentations, guidelines, etc.)

Other Responsibilities

• Provide product training for new employees

• Conduct basic training for new internal employees

• Develop and test new equipment and small tools

Skills and Experience

• Basic computer skills including proficiency in MS Office products (Outlook, Word, Excel, & PowerPoint)

• Excellent verbal and written communication skills

• Ability to read and interpret documents such as procedure manuals and regulatory documents

• Ability to write reports and business correspondence

• Bilingual in Korean and English

• Detail-oriented with excellent record-keeping and documentation skills

Qualifications

• Prior bakery experience is required; prior experience with research and development in the bakery industry is preferred

• Knowledge of baking multiple types of bread and baking and decorating cakes

• Associate degree, bachelor’s degree, or equivalent years of work experience

• 1–2 years of combined experience with food, ingredients, and manufacturing

• Knowledge of GMPs and HACCP

• Basic understanding of food production fundamentals

• Basic computer skills including proficiency in MS Office products (Outlook, Word, Excel, & PowerPoint)

• Bilingual in Korean and English preferred