Digital Product Owner, Middleware & Orchestration Services

About this role: As a Lead Digital Product Manager you will be responsible for being a product owner for Digital Conversation Services (DCS) within the Marketing Products, you will lead one of the foundational scrum teams responsible for orchestrating the delivery of digital marketing that power personalized marketing experiences across Wells Fargo on-us channels including authenticated channels, public site, and branch. This role is accountable for maximizing product value, owning a portion of the backlog, roadmap, prioritization, and serving as a day-to-day product lead for engineering delivery. You will operate at the intersection of product, architecture, and delivery, with deep involvement in API-driven integrations, middleware services, and data flow orchestration that enable real-time marketing experiences. To be successful, you must be comfortable leading a scrum team, enabling and facilitating tradeoff discussions, and partnering closely with engineering, architecture, and business leaders in a complex, highly regulated digital environment. In this role, you will be responsible for collaborating with various Product Management and line of business (LOB) partners, Product owners and Technology teams to deliver solutions via Agile methodology. To be successful in this role, you must be a strong team player with exceptional interpersonal and communications skills, who thrives as an independent contributor, yet is able to leverage your technical aptitude to build credibility and drive collaboration in a fast-paced and constantly evolving environment. In this role, you will: Lead or participate in variety of complex functions within the digital marketing delivery environment Contribute to large-scale planning related to the execution of the digital strategy Review and analyze complex strategy, customer experience, analytics/research or product management that require an in-depth evaluation of variable factors Be a self-starter, able to multi-task, work well under tight deadlines, and be comfortable working with technical and business teams Be part of a scrum team and participate in daily standups, lead refinement sessions, author/refine user stories, attend size/commit sessions, and provide feedback in team and project retrospectives Lead team to meet project deliverables while leveraging solid understanding of digital initiatives, policies, procedures and/or compliance requirements Collaborate and consult with peers, colleagues, and mid-level managers to resolve issues and achieve goals Work closely with Product Owner and/or LOB, to understand prioritization of stories, and to elicit detailed functional and non-functional requirements Produce technology solution artifacts that fulfill business requirements – including Jira Stories utilizing Wells Fargo AI tools, Use Cases, Business Rules and Supplemental (Non-Functional) specifications – for complex capabilities Ensure the team has a healthy, well-groomed backlog aligned to near- and long-term goals. Provide clear direction while enabling strong collaboration across engineering, architecture, and delivery leads Coordinate communication and information flow between product, business and technology teams Accept completed work based on agreed criteria and validate business outcomes Communicate delivery status, risks, and dependencies to mid-level and senior leaders Partner with other Product Owners to manage cross-team dependencies and shared services Required Qualifications: 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 4+ years of consultative business analysis for technical solutions or related technical experience, including the ability to collaborate with stakeholders in eliciting information needed to drive initiatives forward Demonstrated experience leading Agile scrum teams in complex delivery environments. Strong ability to translate business requirements, high-level technical solution design and technical requirements into prioritized technical execution. Ability to understand technology middleware: systems integration and data mapping/transformation techniques Strong analytical mindset with high attention to detail and delivery quality Ability to translate and present technical information across technical and non-technical groups Strong understanding of SDLC and multiple delivery methodologies, as well as testing strategies for systems integration, and end-user delivery. Ability to produce user stories utilizing Wells Fargo AI tools including acceptance criteria and use cases Knowledge and understanding of technology testing: end user applications or technology products Experience developing partnerships and collaborating with other business and functional areas Ability to execute in a fast paced, high demand environment while balancing multiple priorities Job Expectations: Up to 10% travel This position offers a hybrid work schedule Willingness to work on-site at stated location on the job opening No visa sponsorship No relocation assistance Posting Locations: 550 S Tryon St Charlotte, NC 28202 2700 S Price Rd Chandler, AZ 85286 550 S 4th St Minneapolis, MN 55415 401 Las Colinas Blvd W Bldg B Irving, TX 75039 Select locations are considered for current WF employees only 1755 Grant Street, Concord, CA 94520 Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. $119,000.00 - $224,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving leave Discounts and savings Commuter benefits Tuition reimbursement Scholarships for dependent children Adoption reimbursement Posting End Date: 7 Jun 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.1 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at: wellsfargo.com wellsfargojobs.com For questions on how to search and apply, visit frequently asked questions.