Security Operations Manager

Become a Security Operations Manager at GardaWorld! As a Security Operations Manager, you will oversee the daily operations of a security site, ensuring the safety and security of the premises. You'll manage security personnel, coordinate with clients, handle incidents, and maintain compliance with security protocols. Your role includes scheduling staff, conducting site inspections, and addressing any issues promptly. What’s in it for You Competitive Salary: $73,000.00 / year Work Site Location: Fairburn, GA Set Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. This position may require working long hours and on weekends. Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options. Career Growth: Career growth opportunities at GardaWorld Your Responsibilities as Security Operations Manager You are responsible for overseeing the site's schedule, payroll, attendance, Guard performance, and vehicle maintenance. You coach, counsel, and issue corrective action as needed. You work with and communicate directly with the Site Client and Client Service Manager to ensure operational satisfaction. You provide training to new and current guards on monthly training and new protocols set by the client. You ensure guards are clocking in/out accurately. You manage technology requirements, written communication, front desk duties, and vendor and contractor checks. Driving is required. Excellent customer service is always your top priority. You observe, survey the area, and provide reporting on activity at your assigned location. You provide rapid response in critical situations. You are proficient in reading and writing detailed reports. You understand when and how to enforce customer procedures, regulations, and standards. You perform other duties as assigned. Your Qualifications Authorized to work in the United States Able to pass an extensive screening process You have a high school education or equivalent (GED) 2-4 years prior experience working in a Supervisory Role 2-4 years hands‑on experience with Windows 10, MS Word, Excel, Email, and typing Experience with WinTeam, Kronos, or other scheduling/payment systems A valid driver's license and a driving record that meets company vehicle and insurance eligibility standards Prior Security, Military, or Law Enforcement experience is preferred You hold a state security license You hold CPR/AED/First Aid Certification Your Skills And Competencies Results‑oriented and people‑focused, balancing business considerations Process‑driven mentality Highly organized Self‑motivated with a high sense of urgency Stable, progressive work history Excellent communication skills Acts with integrity Resilient and adaptable Competitive spirit Ability to develop relationships at all levels Willingness to get involved in all aspects of the business GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. This could be more than a job — 26% of our corporate employees started as frontline workers. GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry. It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment. #J-18808-Ljbffr