Bilingual Receptionists

Job Description

Job Description

About the job

The Receptionist serves as the first point of contact for clients, managing front desk operations,

scheduling, communications, document tracking, and payments while providing a welcoming and

professional customer experience.

We're looking for someone who

● Has excellent customer service skills and a strong commitment to client satisfaction

● Demonstrates strong attention to detail and organizational skills

● Can handle stress and remain productive in a fast-paced office environment

● Has basic math skills and experience or the ability to learn cash-handling procedures

● Can type at least 35 words per minute

● Is willing to learn, adapt, and support daily office operations

● Can communicate effectively with clients and team members

● Is bilingual in English and Spanish (preferred)

● Can maintain a professional appearance and follow the company dress code

What you'll do

● Greet clients promptly, answer incoming calls, and represent the company professionally

● Provide accurate information about services, appointments, and office procedures

● Schedule appointments, manage walk-ins, maintain sign-in sheets, and direct clients to the appropriate staff

● Manage multiple phone calls, retrieve voicemails and emails, transfer calls, and deliver messages promptly

● Track tax return, bookkeeping, sales tax, and other document drop-offs, assign them to preparers, and follow up on client callbacks

● Prepare electronic filing checks, notify clients when checks are ready for pickup, and assist with client inquiries

● Receive and deliver incoming mail and packages to the appropriate person

● Process payments, issue accurate receipts, provide correct change, reconcile cash and payment records, and secure funds according to office procedures

● Ensure client files contain the necessary invoices and receipts and are organized alphabetically

● Assist with clerical duties, including faxing, copying, scanning, and maintaining office records

● Monitor office supplies, report shortages, and assist with ordering and distribution

● Communicate equipment issues, staffing concerns, and operational needs to the appropriate manager

● Maintain a clean, organized, welcoming reception area by cleaning surfaces, vacuuming, emptying trash, and straightening rugs

● Identify and address workplace safety hazards and ensure the electronic billboard is functioning

● Maintain a professional work environment and report workplace concerns to the appropriate manager

● Support office operations as needed and follow the company's mission, values, and service expectations

● Handle notary requests and schedule notarizations between tax appointments, when assigned to provide notary services

● Coordinate with the person in charge to ensure phone coverage during notarizations and other front desk duties

Company Description

SlingShot Connections provides contract staffing, direct hire placement, executive search recruitment, payroll services, and customized staffing solutions for numerous verticals, including accounting & finance, hospitality, human resources, and many more.

Company Description

SlingShot Connections provides contract staffing, direct hire placement, executive search recruitment, payroll services, and customized staffing solutions for numerous verticals, including accounting & finance, hospitality, human resources, and many more.