Senior Sales Manager - After Sales

Job Description

Title: Senior Sales Manager - After Sales

Pioneer the next generation of innovation. Join us and you'll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance.

Key Accountabilities:

• Lead, manage and direct Power Generation after sales business opportunities for Direct and Distributors/Dealers Customers in North and Latin America
• Define short- and long-term goals and initiatives to promote and increase penetration in the Power Generation market segments and closely monitor results to ensure success.
• Contact, manage and provide sales assistance for service products (ex. Spare parts, Extended Coverages and etc.) to direct customers and distributors, as well as internal and field personnel.
• Identify and define new business opportunities and products to establish growth initiatives for service products and services including making the sale.
• Resolve customer and distributor issues as necessary to support on-going business as well as generate new business.
• Evaluate distributor performance against sales goals and take a proactive role to drive improvements.
• Perform administrative functions such as monitoring and assisting with budget planning, revenue forecasting, approving expenditures, and employee evaluations.
• Develop, manage and participate in tradeshows and industry events as well as assisting with the development of advertising campaigns, product literature and distributor events.
• Track and report on industry trends, business conditions and account status to develop future products and sales
• Ensure that parts inventory and training levels are sufficient (ex. at Distributors/Dealers) to provide quality sales and after sales support
• Monitor, implement and evaluate mtu 's procedures, policies and agreements to increase customer awareness and compliance
• Prepare and present professional presentations to customers, management and staff
• Promote a compliance culture in area of responsibility and live the letter and the spirit of the Rolls-Royce Code of Conduct.
• Perform special projects as required

Basic Requirements:

• Bachelor's degree in Engineering or Business Management and 7 years of applicable experience in support, sales or parts-marketing within after-sales or 10 years of experience in service support, sales or parts marketing within after sales
• Ability and willingness to travel domestic and international on short notice, up to 75% of the time

Preferred Qualifications:

• Knowledge of mtu organization (products, policies & procedures)
• Knowledge of SAP operating system
• Proven, dynamic leader of people
• Excellent knowledge of principles and processes for providing customer services. This includes customer needs assessments, and evaluation of customer satisfaction
• Proven ability to manage large, complex business agreements, negotiations and financial transactions
• Proven ability to develop new business and deliver sales results.
• Strong knowledge of the practical application of systems to analyze and report on stock levels, new parts orders, shipments, and sales of after sales products
• Excellent interpersonal skills
• Excellent organizational, planning and follow-up skills
• Strong problem-solving skills and ability to make decisions with limited information
• Excellent oral and written communication skills
• Proficient with MS Office Suite

Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.

At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.

Job Category

Sales

Job Posting Date

28 May 2026; 00:05

Pay Range

$131,472 - $213,642-Annually

Location:

Novi, MI

Benefits

Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements.