Remote CX Strategy Lead: AI-Driven VoC & Insights
$126k - $202.5kTrace
- Remote job
Antler is seeking an experienced Customer Experience Manager to develop AI-driven customer insights and lead the customer listening strategy. The role demands expertise in managing the Qualtrics platform and facilitating cross-functional improvements based on data analysis. Ideal candidates will have a strong background in customer experience within B2B environments, and a passion for utilizing AI tools to enhance understanding of customer feedback and sentiment. This position offers a flexible remote work model with competitive compensation ranging between $126,000 and $202,500 annually, reflecting your experience and city of residence. #J-18808-Ljbffr Trace
$127k - $269k
Figma is seeking a strategic, data-driven Voice of the Customer (VOC) Program Manager to lead a company-wide VOC program. This... ...pivotal in surfacing customer insights from various sources and... ...Figma's US hubs or can be worked remotely. The role offers a competitive salary...Remote workFull time- We are seeking an Associate Director, CX, to lead insight-driven strategy development across assigned brands in Chicago, Illinois. The role involves working with cross-functional teams to create innovative omnichannel engagement strategies that align with client objectives...SuggestedFlexible hours
$107.27k - $167.2k
Celestica is seeking a Corporate Strategy Manager in Boston, MA, to support the Director of Corporate Strategy in executing the company... ...role involves managing strategic projects, developing data-driven insights, and collaborating closely with various corporate functions....Remote job- ...Search to enhance its patient marketing efforts through data-driven strategies. You'll be responsible for achieving targets using analytics... ...collaborating with key stakeholders. This role offers a fully remote work environment for candidates based in the United States, along...Remote job
- ## Leader, CX Strategy & EnablementApplylocations... ...'s QA program* Lead and develop the QA... ...across all hubs and remote agents that become... ...ensure experience insights are embedded in frontline... ...first enterprise VoC program — setting... ...direct, results driven, and dedicated to...Remote workLocal area
$126k - $202.5k
...develop actionable insights and improve... ...Customer Experience Strategy team, you will... ...backbone of an AI-first CX intelligence... ..., world-class VoC program management... .... This is a remote position open... ..., and Sales. Lead efforts targeting... ..., data-driven storyteller who...Remote jobFull timeFlexible hours- Notion is seeking a CX Strategy & Ops Lead to design and execute their customer support strategy, ensuring exceptional experiences for users. You... ...in customer support, strong project management skills, and an AI-first approach to enhancing customer experiences. Exceptional...
- Outset is looking for a Research Strategy Lead in New York to spearhead critical research projects in collaboration with enterprise clients. You will lead discussions with senior insights buyers and ensure research methodologies resonate with their needs. The ideal candidate...
- Outset is seeking a Research Strategy Lead to drive methodology discussions and support enterprise clients in understanding AI moderation. This role requires deep market research experience... ...the ability to effectively engage senior insight leaders. You will partner with Account...
- Publicis Groupe Holdings B.V is looking for an Associate Director, CX in Chicago to lead insights-driven strategies across brands. This role fosters collaboration across teams to create impactful customer experiences. The ideal candidate has 6-8+ years in customer experience...
$230k - $270k
Apply is seeking a CX Strategy & Ops Lead to design and execute customer support strategies in New York, NY. The role requires 8+ years in customer... ...position offers a unique opportunity to influence customer support operations using AI integration. #J-18808-Ljbffr Apply- Hopper is seeking a Strategy & Analytics Manager to enhance the analytical infrastructure for... ...to drive commercial efficiency and insights, working closely with Product and Engineering... ...proficiency in SQL, and a passion for utilizing AI in commercial operations. A dynamic...
- Notion is looking for a CX Strategy & Ops Lead in New York to design and execute a customer support strategy. This role involves identifying customer needs and implementing strategies for personalized support across various user groups. Ideal candidates will have over...
- Monograph is looking for a CX Strategy & Ops Lead in San Francisco to design and execute our customer support strategy. You will partner with cross-functional teams to enhance customer experience and track key performance metrics. The ideal candidate has over 8 years of...
- A leading digital marketing agency is seeking an SEO Manager to develop and execute organic search strategies that drive measurable results. This role requires a... ...environment and be skilled in using AI tools to enhance SEO workflows. This fully remote position offers competitive...Remote job
- ...seeking a Value-Based Programs Lead (Medicaid Strategy) to enhance provider... ...care initiatives. In this remote role, you will advise on Medicaid... ...strategic, data-driven decision-making. This position... ...complex data, communicating insights, and developing innovative...Remote job
$107.27k - $167.2k
Celestica is seeking a Corporate Strategy Manager to support strategic projects and initiatives. Based in the US, the role includes managing... ...$167,195 annually, depending on experience and qualifications. Remote work is available with travel as necessary. #J-18808-Ljbffr...Remote job- ...skilled SEO Manager to drive organic search strategies that produce measurable results. This... ...SEO expertise, creativity, and the use of AI tools to optimize performance. Ideal candidates... ...communication skills. This is a remote role allowing work from anywhere in the U...Remote job
- 3Z Brands in Glendale, Arizona, is seeking a Content Manager to lead the strategy for producing innovative content. This fully remote position involves overseeing a team to create engaging material that supports customer decision-making and enhances brand credibility. The...Remote job
- ...Chamber of Commerce is seeking an experienced data-driven leader to manage teams and develop analytics strategies. This role involves overseeing the collection and... ...provides a collaborative environment with potential for remote flexibility. #J-18808-Ljbffr Fayette Chamber of...Remote work
- ...quality and training strategy for a national CX organization scaling... ...30+ states by 2035. Lead and develop the QA function... ...across all hubs and remote agents. Experience... ...to embed experience insights into frontline operations... ...’s first enterprise VoC program, setting the...Remote workLocal area
- ...Senior Business Data Analyst to lead client engagements and... ...bridge business needs with data-driven solutions. This fully remote role requires 5+ years of... ...in SQL, data modeling, and AI tools. Analysts will not... ...questions into actionable insights, but also drive the use of...Remote jobFlexible hours
- ...will manage the project from planning to delivery, set the review strategy, and maintain budget adherence. Qualified candidates must have... ...document review. Expertise in RelativityOne is essential. This remote role requires residing in the U.S. #J-18808-Ljbffr Crains...Remote work
- ...Strategist in Miami, FL. This role involves leading organic strategies for clients, conducting thorough analyses, and leveraging AI insights to enhance brand visibility across... ...With a focus on both traditional SEO and AI-driven AEO, the ideal candidate will have 3-5 years...
- ...capability, involving extensive analysis to develop data-driven pricing strategies for federal procurements. The ideal candidate will have a... ...analyzing solicitation requirements and competitive landscapes, and presenting insights to senior leadership. #J-18808-Ljbffr IBM
$115k - $130k
...seeking an experienced Senior Manager to lead and evolve its Client Experience (CX) program. This role involves managing the CX strategy across the U.S. and EMEA, ensuring high-quality... ...client feedback into actionable insights that drive strategic decision-making. The...Full time- ...Co in New York is seeking a Sportsbook Senior Analyst to play a critical role in driving VIP and broader Commercial strategy through data-driven insights and performance monitoring. The successful candidate will manage business performance reporting and support the Commercial...
- Patrianna Limited is seeking to build and lead a new analytics team to drive product growth through data-driven insights and AI integration. The ideal candidate will define... ...for those passionate about shaping analytics strategies in a high-paced environment. You will have...
- SwiftCruit is looking for an Analytics and Insights Lead to drive analytics initiatives across clients with a focus on CRM solutions. This role involves client engagement, statistical modeling, and data integration using SQL and Python. The successful candidate will have...Flexible hours
- Company is seeking an Insight Manager in California to spearhead customer experience strategy and implement Qualtrics for data-driven improvements. The role requires 6-8 years of experience in customer insights and exceptional project management skills, contributing directly...
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