Licensed Practical Nurse (LPN) Certified Medical Assistant (CMA) Primary Care

Licensed Practical Nurse (LPN)

Summary of Primary Function/General Purpose of Position Under the direction of a Licensed Professional (e.g., Physician or Nurse Practitioner), the Licensed Practical Nurse (LPN) is responsible for the delivery of patient care utilizing the nursing process through data collection and assessment, identifying and determining the priority of patient's problems/needs, and evaluating the process and outcome of nursing care. The LPN coordinates, provides, and directs patient teaching activities and coordinates the care provided by health team members. The LPN complies to all documentation standards within the scope of the Medical Assistant and the LPN role.

Essential Job Functions

• Analyzes the assessment data, evaluates patient's condition, and collaborates with the provider to develop and maintain the patient's plan of care.
• Provides education to patients, families, and staff members, in conjunction with other healthcare entities, under the direction of the provider or manager.
• Coordinates the care of the patient with other healthcare entities according to the patient's plan of care.
• Administers medications in a safe manner, which is consistent with the organizations policies and procedures as well as the state requirements with which they are licensed in.
• LPNs in a lead position serve as subject matter experts and clinical and professional mentors within the practice.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification Current Licensed Practical Nurse (LPN) from the state of employment or LPN applicant (required)BLS certification is preferred upon hire and required within 30 days and/or prior to independent patient care

Education None

Work Experience 1 year of clinical patient care experience (preferred)

Training EPIC Electronic Health Record (EHR) training (preferred)

Language Skills Take and document vital signsRoom patientsMonitor patient conditions during in-office treatment(s)Document patients' medical recordsAdminister medications/vaccinations within scopeInform medical professionals regarding patient conditions and careManage patient messages and communications (e.g., in-basket, MyChart messages)Schedule tests and appointmentsTelephonic patient triageAttention to detailAcceptance of authorityCritical thinkingCommunication with family membersCollaborationTeamworkConflict resolutionActive listeningRelationship building Time management skills DependabilityAdaptabilityFlexibilityAccountable Working Conditions Periods of high stress and fluctuating workloads may occurMay be exposed to physical altercations and verbal abuseMay be required to use physical restraintsMay be exposed to adverse weather conditions; cold, hot, dust, wind, etc.May be exposed to high noise levels and bright lightsMay be exposed to limited hazardous substances or body fluids*May be exposed to human blood and other potentially infectious materials*May have periods of constant interruptions * Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control. Physical Requirements Lifting/Carrying (0-50 lbs.): 34-66%Lifting/Carrying (50-100 lbs.) 34-66%Push/Pull (0-50 lbs.) 34-66%Push/Pull (50-100 lbs.) 34-66%Stoop/Kneel 0%Crawling 0%Climbing 1-33%Balance 1-33%Bending 34-66%Sitting 34-66%Walking 34-66%Standing 34-66%Additional Physical Requirements/Hazards Manual dexterity (eye/hand coordination)Perform shift workManeuver weight of patientsHear alarms/telephone/audio recorderReach above shoulderRepetitive arm/hand movementsFinger DexterityColor VisionAcuity - farAcuity - nearDepth perceptionUse of latex productsExposure to toxic/caustic/chemicals/detergents Exposure to moving mechanical partsExposure to dust/fumesExposure to potential electrical shockExposure to x ray/electromagnetic energyExposure to high pitched noisesGaseous risk exposure Patient Population Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.Neonates (0-4 weeks)Infant (1-12 months)Pediatrics (1-12 years)Adolescents (13-17 years)Adults (18-64 years)Geriatrics (65 years and older)

Certified Medical Assistant (CMA)

Summary of Primary Function/General Purpose of Position The Medical Assistant Certified is a multi-skilled clinical professional that provides indirect and/or direct patient care within the scope of practice and in alignment with the standards of excellence and quality. Under the direction of the provider, the Medical Assistant contributes to the completion of the patient's chief complaint (including, but not limited, to respirations, blood pressure, pulse oximetry, height, weight, and temperature), documents patient/family needs, participates in planning and implementing care for patients, and administers ordered medications (oral, injection, topically, etc.) within the Medical Assisting scope and state guidelines.

Essential Job Functions

• Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role.
• Identifies significant changes in patient condition through data collection and reports them to the provider.
• Troubleshoots issues and escalate problems to provider, direct supervisor, or appropriate internal resource.
• Demonstrates standards of excellence in care in all interactions, for both internal and external customers.
• Maintains clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs.
• Show patients to examination rooms and prepare them for the physician.
• Travels to other facilities for providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.
• Maintains a safe and supportive environment by keeping the work area, exam rooms, and equipment in clean, orderly, and safe manner, ensuring availability and proper functioning of supplies and equipment.
• Assists patient and provider with virtual health visits which may include setting up the visit through appropriate platform, pre-charting the virtual visit prior to the scheduled appointment, contacting the patient to ensure preparedness for the virtual visit, troubleshooting virtual visit issues when needed, obtaining chief complaint and health maintenance checks, medication review, and other relevant patient details prior to the actual virtual visit.
• Documents in electronic medical records (EMR) accurately and appropriately.
• Manages in basket messages in the electronic health record (EHR) under the Provider's verbatim instructions.
• May perform front desk workflows (i.e., My Chart requests, patient registration, scheduling, phone triage, cash handling, and check-in/check-out).
• Follows up on orders, appointments, referrals, and follow up visits and collects co-pays as needed.
• Other duties include, but not limited to, ordering supplies appropriately, tracking referrals, labs and diagnostic tests, disposing of contaminated supplies, etc.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

Active Medical Assisting certification from one of the following (required):

• Certified Medical Assistant (CMA); American Association of Medical Assisting
• Registered Medical Assistant (RMA); American Medical Technologists
• Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA)
• Nationally Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT)
• Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals (NAHP) (not accepted in the state of South Carolina)
• If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina)

BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH)

Education

High School/GED (required)

Completion of an accredited Medical Assistant post-secondary education program (preferred in all states except