Accounts Receivable Specialist

Job Description:

As an Accounts Receivable Specialist, your role is pivotal in managing and overseeing the accounts receivable processes of our organization. This position plays a key role in supporting the financial stability and customer relationship management of the company. The ideal candidate will be responsible for executing Accounts Receivable strategies and maintaining effective communication with clients to facilitate timely payments while preserving customer relations. The Specialist will work closely with team members to mitigate risk, optimize receivables, and contribute to departmental goals, all while gaining proficiency in collection methods and systems and ensuring a positive customer experience

Responsibilities

• :Collect cash for open Accounts Receivable
• .Follow up on a regular basis with the customer until a payment resolution is received
• .Escalate to the Team Lead if/when problems or concerns arise
• .Ability to research Accounts Receivable issues and reconcile payment remittances
• .Minimize bad debt write-offs and maximize cash receipts while being sensitive to internal and external customers
• .Adhere to accounts receivable strategies and completion of tasks to include and not limited to on account cash, escalations, credit review, etc. within expected SL
• APromptly resolve billing and Accounts Receivable issues while identifying potential opportunities for process improvemen
• tDrive and Host conference calls to find resolution to issues and resolve past du
• eProvide internal/external customer ad hoc reporting and/or statement
• sIndependently perform root cause analysis on customer issues
• .Independently work with customer to negotiate significantly past due balances via payment plan or settlement process
• .Independently summarize and present findings from account reconciliations to customer and internal Client Teams, including Sales Rep, Director and AVP, Customer Setup and Contract Gateway Teams
• .Independently communicate with customer’s Accounts Payable Supervisors, Managers and Directors

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Required Skills, Experiences, Education and Competencie

• s:Associate or bachelor’s degree in business management or finan
• ce2+ years’ experience in B2B Credit and Collections or associate or bachelor’s Degr
• eeLarge ERP Experience (Oracle, SAP etc
• .)Good analytical skil
• lsAbility to assess a problem and promptly resolve or escalate according
• lyBasic to Intermediate skills in Exc
• elExcellent written and verbal skil
• lsTime management and organizational skil
• lsAbility to coordinate with other internal departmen
• tsUse of Collection Software (Webcollect, Getpaid etc
• .)Understanding of Accounting Principl
• esUnderstanding of Credit Management process
• esProficiency in Microsoft suite and O3
• 65Familiarity with different methods of billing and invoicing custome

rs
The hourly range for roles of this nature are $18.00 to $22.00/hr. Rates are heavily dependent on skills, experience, location, and indust

ry.
cyberThink is an Equal Opportunity Emplo