Paratransit Dispatcher

Paratransit Dispatching

This is an administrative support position responsible for performing paratransit dispatching duties. The primary function of this position is to maintain organized efficient routes that will ensure the safe and efficient operation of all paratransit drivers. This position provides customer service by assisting the drivers to pick up passengers on time while providing them with the most direct trip possible. Responsibilities include dispatching of paratransit drivers for demand responsive program. Work requires the ability to plan, arrange and prioritize trips accordingly. Supervision is received from an administrative superior who reviews work through observation and written reports. This position reports to the Paratransit Operations Supervisor and/or Operations Manager, Scheduling and Dispatch. This position is safety-sensitive.

Qualifications

Graduation from high school or equivalent recognized certification (GED). Minimum of two (2) years of experience working in a Dispatch position or Transportation Industry. Experience working with Microsoft Word and Excel. This position is safety-sensitive.

Preferences

Knowledge of ADA. Experience using two-way communication systems. Experience working with transit scheduling software (i.e. Trapeze PASS) and experience with dispatching duties; Bilingual-English/Spanish preferred. (Must specify on application.)

Applicants must posses a valid Florida driver's license and meet all applicable dirivng record requirements prior to onboarding.

Applicants must successfully complete all required pre-employment background screenings prior to onboarding.

All employees of Palm Tran may be required to work before, during and/or after a natural or man-made disaster or hurricane. In accordance with Affirmative Action requirements of Sec. 503 of the Rehabilitation Act of 1973, as amended, and provisions of the Americans with Disabilities Act of 1990, Palm Tran provides reasonable accommodation. If you need a reasonable accommodation for interviewing or initial employment, please notify the Palm Tran Human Resources Department. EO/AA Employer M/F/D/V; (Drug Free Work Place).

Benefits

Palm Tran offer a complete benefits package to eligible employees including: Healthcare, Dental Coverage, Over-age Dependent Coverage, Dental Insurance, Vision Care Coverage, Life Insurance, Supplemental Life Insurance, Spousal & Dependent Life Coverage, Short Term & Long Term Disability, Flexible Spending Account (FSA)/Dependent Care Account, Credit Union, Legal Plan, Employee Assistance Program (EAP), Palm Tran - ATU Pension Plan, Holidays, Sick & Vacation Leave, Deferred Compensation, Employee Discounts, and much more.