Executive Director

Supervisor’s Title: Regional Operations Manager Position Summary Directs overall community operations to deliver exceptional resident care and service, regulatory compliance, team engagement, family satisfaction, financial performance, and brand standards. Essential Job Functions Lead and develop the community management team; directly/indirectly supervise all staff. Implement resident programs and services in partnership with regional/corporate teams; ensure regulatory compliance and safety/security. Oversee marketing/sales activities; foster positive relationships with residents, families, and the professional community. Ensure confidentiality of employee and resident records; meet financial and budgetary objectives; maintain OSHA and Safety program implementation. Ensure timely completion of Workers’ Compensation program elements. Hospitality Standards Greet residents, employees, and guests warmly—by name and with a smile. Treat everyone with courtesy and respect; embrace and value our differences. Anticipate needs and act proactively; listen and respond promptly and enthusiastically. Hold ourselves and one another accountable; maintain professionalism in conduct and appearance. Pay attention to details; ask, “Is there anything else I can do for you?” Education College degree in healthcare or related field preferred; equivalent experience considered. Experience Two (2)+ years leadership in senior living preferred. Knowledge/Skills Senior population knowledge; interpersonal and leadership skills; financial acumen; market awareness. Comfort using Gardens Care’s approved systems is required: Google Workspace (Docs, Sheets, Drive, Gmail, Calendar, Meet), ECP (care management), Sagely (life enrichment/ activity documentation), and ADP (timekeeping, payroll, scheduling). Special Requirements Meets applicable licensure/health requirements; on‑call availability; medical clearance; valid driver’s license and acceptable record (if driving). Tools & Equipment Computer; office equipment; pager; telephone. Physical Activities Lift/carry up to 50 lbs. occasionally; push/pull up to 50 lbs.; climb/reach/bend/twist occasionally; balanced sitting/standing/walking per day. Visual Requirements Clerical/administrative tasks. In the course of their duties, employees may encounter residents with a range of medical and health-related needs. Gardens Care upholds comprehensive safety and infection-control standards, equipping staff with training, resources, and protective measures that prioritize the health and dignity of every individual. This approach reflects our commitment to providing care in a manner that is safe, respectful, and supportive for both residents and employees. Operational Needs As members of the Gardens Care team, employees are expected to support reasonable supervisory direction to meet operational needs. Flexibility and teamwork help us maintain exceptional, person-centered service for residents and families. Acknowledgement By signing below, I acknowledge that I have read and understand this job description and agree to perform the duties described herein. #J-18808-Ljbffr