Intake Coordinator
Charm City Therapy
Job Description
Job Description
Benefits:
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Vision insurance
- Serve as the primary point of contact for all new client inquiries, providing a welcoming and supportive experience
- Guide families through the intake process, including onboarding and initial authorization periods
- Coordinate and manage onboarding and credentialing for all staff, including Behavior Technicians (BTs), Registered Behavior Technicians (RBTs), Board Certified Behavior Analysts (BCBAs), and administrative team members
- Track and manage client authorizations to ensure there are no lapses in coverage or services
- Monitor assessment timelines and ensure BCBAs remain on track with required evaluations
- Provide ongoing administrative and operational support to BCBAs and staff
- Design company flyers, marketing materials, and internal graphics
- Maintain and ensure consistency in company branding across all materials and platforms
- Manage and coordinate company swag and branded materials
- Maintain accurate and up-to-date records across systems
- Strong organizational skills with high attention to detail
- Excellent communication and interpersonal skills
- Ability to manage multiple priorities and meet deadlines
- Creative skills with experience in graphic design or branding preferred
- Experience in healthcare, ABA services, or a related field preferred
- Familiarity with insurance authorization processes is a plus
- Full-time schedule: MondayFriday, 9:00 AM 5:00 PM
- Comprehensive benefits package
- Paid time off
- Supportive, team-oriented work environment
- Opportunities for growth and advancement
Vacancy posted 23 days ago
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