Customer Service Representative

Full Job Description: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their needs are met. This is a full-time position with opportunities for growth and advancement. Responsibilities: Communicate effectively with customers via phone, email, and chat Provide accurate and timely information to customers regarding product inquiries, order status, and general inquiries Conduct outbound calls to follow up on customer inquiries or resolve any issues Utilize skills to assist -speaking customers Analyze customer needs and recommend appropriate products or services Upsell products or services to maximize sales opportunities Maintain a high level of professionalism and phone etiquette at all times Perform data entry tasks accurately and efficiently Qualifications: Previous experience in customer service or related field is preferred Excellent communication skills, both verbal and written Strong problem-solving skills with the ability to think quickly on your feet Sales experience is a plus- Proficient in data entry and navigating computer systems in English and is highly desired Multilingual abilities are a plus #J-18808-Ljbffr