Administrative Director, Genomics Services

Job Description

The Administrative Director of Genetics and Genomics Services (GGS) provides operational leadership across the Molecular Diagnostics Lab, Cytogenetics Lab, Clinical Cancer Genomics Lab, Genomics Medicine Lab, and Genomics Services Administration at UCSF Health. Reporting directly to the Chief Genomics Officer, this role ensures flawless daily operations and drives program development, test menu expansion, and continuous improvement in support of UCSF Health’s clinical genomics mission.

The Administrative Director directly oversees the performance, growth, and integration of the following service areas:

• Cytogenetics Lab,
• Molecular Diagnostics lab,
• Genomics Medicine Lab,
• Clinical Cancer Genomics Lab, and
• Genomics Services Administration

This role requires prior experience managing high-complexity clinical genomics laboratories, with deep knowledge of genomic wet lab workflows, assay development, and laboratory automation technologies. The Administrative Director is responsible for aligning day-to-day operations and staffing with organizational priorities and clinical needs. This position plays a critical role in defining success metrics, and enabling high-quality, scalable genomic services. The Administrative Director leads the preparation of proposals and business cases for new test offerings, service innovations, and capital investments, working collaboratively with laboratory directors and the Chief Genomics Officer. With responsibility for approximately 35,000 annual lab tests and over $75 million in gross revenue, the Director ensures effective resource utilization, financial stewardship, and continuous improvement, while positioning the program for ongoing expansion to meet the evolving demands of UCSF Health.

Department Overview:

UCSF Health Genetic and Genomic Services is a world leader in genetic diagnosis, counseling, and testing, spanning pre-conception, prenatal, neonatal, cancer, pediatric and adult conditions. We are a leader in innovative clinical, diagnostic and educational services for local, state, national and international patients. We provide genetic services throughout the system in a financially responsible and cost-effective manner, partnering with UCSF Health’s leading clinicians, researchers, and innovators.

Our goal is to incorporate genomics and precision medicine into everyday practice, develop processes for high-value genomic evaluation, build the knowledge base for predictive genomics in diverse populations, assure that genomic information is available and accessible for all our diverse patient populations, and build genomic information management systems, superb bioinformatics, and CLIA-CAP certified genomic services to benefit all UCSF patients, patients throughout California and the western United States, and to accelerate innovation in clinical care worldwide.

Key Responsibilities

25%

Provides operational oversight of the Molecular Diagnostics Lab and Cytogenetics Lab as well as the Clinical Cancer Genomics Lab and Genomics Medicine Lab. Directly manages Clinical Laboratory Scientists (CLSs), lab managers and supervisors, and the Bioinformatics Director; ensures adherence to budgets, schedules, work plans, staffing plans, and performance requirements. Establishes and monitors productivity levels to ensure optimal utilization of staff and resources, and ensures all laboratory processes and staffing are consistently optimized for quality, compliance, and throughput.

25%

Provides operational leadership informed by deep understanding of genomic wet lab workflows, including next-generation sequencing (NGS), cytogenetics, and molecular diagnostics. Partners with laboratory directors to evaluate, implement, and optimize laboratory technologies, automation platforms, and end-to-end workflows (sample accessioning through reporting) to improve scalability, quality, and turnaround time.

Develops, in collaboration with GGS lab directors and Chief Genomics Officer, operational and strategic objectives that are consistent with long term strategies for Genetics and Genomics Services. Leads the development of written proposals and business cases for test menu expansions and service innovations, including clinical utility justification, workflow feasibility, staffing impact, and financial projections; coordinates validation planning with laboratory directors prior to submission to the Chief Genomics Officer.

10%

Participates in developing, prioritizing, and implementing operational processes and quality control systems to ensure and improve quality laboratory services, including the laboratory information system (LIS). Recommends laboratory policies regarding safety and productivity. As applicable, develops standard operating procedures to implement new processes.

25%

Financial Resources and Stewardship:

• Coordinates the resource needs for GGS labs, including building and justifying the annual operating budget and presenting to lab leadership.
• Prepares and reviews variance analyses of budgeted revenues and expenses. Responsible for review and analysis of all laboratory-related purchasing and payer contracts and investigating discrepancies in both expense and revenue budgets.
• Prepares capital equipment requests, return-on-investment (ROI) analyses, and business case proposals for capital budget, contingency capital, or other funding sources; supports lab managers and supervisors in preparing supporting documentation.
• Reviews reimbursement trends and collaborates with Revenue Cycle team t identify opportunities for improvement.
• Maintains dashboards to monitor financial performance and implement appropriate actions based on identified opportunities for improvement.
• Coordinate with supply chain regarding instrument selection and the management of service and reagent contracts.

Identifies the need for continuing education programs for staff. Provides mentorship / leadership to laboratory managers and supervisors. Supports managers and supervisors to evaluate core competencies of laboratory personnel, create professional development plans, and promote staff engagement and well-being.

5%

Represents GGS labs within purview, and / or medical center-wide, on interdisciplinary committees. Addresses a range of topics impacting the medical center and / or health system, such as patient satisfaction levels, quality improvement initiatives, workflow efficiencies and clinical information systems.

5%

Supports managers and supervisors on HR issues and interacts with ancillary departments such as Labor Relations, Facilities Management and HR. Serves as a liaison to Infection Control, Safety, and other departments.

100%

Required Qualifications:

• Bachelor's degree in related area and / or equivalent experience / training

• Demonstrated experience managing high-complexity CLIA-certified clinical genomics laboratories (e.g., molecular diagnostics, cytogenetics, NGS-based testing)

• Experience implementing and optimizing laboratory automation and high-throughput workflows in a clinical genomics environment

• Strong understanding of end-to-end genomics operations, including integration with LIS, bioinformatics pipelines, and reporting systems

• Skills in employee development to grow assigned manager and supervisor leadership skills, leading and guiding them to achieve objectives and manage conflicts. Strategic abilities to collaborate with senior management on setting objectives

• Demonstrated skills to organize, simplify and increase efficiency and productivity of laboratory processes and procedures while maintaining standards and compliance

• Interpersonal skills to maintain professional relationships with peers, scientists, multidisciplinary team members, executives, and assigned staff. Ability to work creatively with others and solicit and incorporate their ideas when appropriate and to promote and develop others

• Strong analytic skills to assess problems and needs, present data in a concise,
• meaningful format, and the resourcefulness and sound judgement to propose solutions

• Verbal and written communication skills to address critical, sensitive situations. Strong abilities to actively listen, and change the thinking of, or gain acceptance from, others

• Demonstrated experience preparing capital equipment requests, ROI analyses, and business case proposals for laboratory equipment, staffing, and test menu additions, including financial projections and benefit articulation for leadership review

• Experience operationalizing new clinical laboratory tests, including developing proposals for test menu expansion, coordinating assay validation with laboratory directors, and managing the operational go-to-market readiness of new offerings in a CLIA-certified genomics laboratory.

Preferred Qualifications:

• Master’s degree in business, health management or related field.
• Familiarity with emerging genomic technologies (e.g., long-read sequencing, automation platforms, AI-enabled workflows).
• Experience partnering with bioinformatics and data science teams to operationalize genomic pipelines.
• Prior experience as a Clinical Laboratory Scientist (CLS) or in a senior laboratory operations role, with deep working knowledge of molecular diagnostics and/or cytogenetics workflows, quality management, and regulatory compliance (CAP, CLIA, CDPH).

Pride Values

Equal Employment Opportunity

Salary Information