Account Executive (Southeast)

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at Overview of Job Function The Account Executive is responsible for driving business in assigned accounts (new and installed as assigned) with a concentration on new add-on business and product expansion across the Northeast Territory. The AE is expected to identify, drive, and sell Verint solutions and maintain effective account relationships within their assigned territory. The AE is responsible for owning and setting the account strategy and vision and developing a plan to execute the tactics and strategies necessary to hit both quarterly and annual sales objectives. This role will also be responsible for establishing and maintaining effective cross‑functional relationships and interactions with other internal departments such as Pre‑Sales, Channels, Sales Operations, Product House, and Customer Support, to name a few. Principal Duties and Essential Responsibilities Execute the Company’s sales strategies and achieve established sales quota in the assigned territory by identifying business opportunities through territory management, target account prospecting, and profiling. Lead all regularly scheduled calls and assign tasks with accountability to the virtual team members. Own Executive relationships and understand the customers’ business needs and direction. Stay up to speed with all current events within the account, understand the political landscape, manage relationships at all levels, and map our solutions to help them meet their business objectives. Develop and own the overall sales pipeline, responsible for both closing and prospecting into Verint’s top accounts. Conduct interactions with accounts at all levels (face‑to‑face, conference calls, WebEx, email). Assess the customer’s needs and present appropriate solutions, utilizing the region’s Solutions Engineer(s) as needed. Serve as a focal point for customer support issue escalation and maintain high levels of customer satisfaction and loyalty. Provide effective sales presentations and product demonstrations to assigned customers and prospects. Maintain relationships with established customers and develop strategies to maximize revenue opportunities through increased portfolio usage. Provide the sales management team with accurate and timely reporting of activities, including weekly and monthly sales forecasts, the status of the sales pipeline, and results of prospecting activities. Provide routine and accurate updates to the Company’s sales database with account activity and status. Maintain a comprehensive and ongoing knowledge of Verint products and technology, as well as industry trends. Minimum Requirements Bachelor’s Degree or equivalent work experience. Five (5) years of sales experience and success in selling high‑value, complex, and long sales cycle enterprise software and/or high‑value services. Proven and successful sales track record of quota attainment. Must be able to effectively prospect and identify business opportunities, conduct needs analysis, and present and close solutions sales to targeted accounts. Effective and professional presentation and communication skills, both written and verbal, with the ability to penetrate and establish relationships with senior‑level executives. Must possess excellent negotiation and closing skills with the proven ability to qualify prospects from both an operational and financial standpoint. Travel approximately 50‑75%. Successful completion of a background screening process, including employment verifications, criminal search, OFAC, SS Verification, and credit and drug screening, where applicable and in accordance with federal and local regulations. Ability to obtain the necessary credit line required to travel. Preferred Requirements Working knowledge of value‑added ROI business process sales engagements/tools. Knowledge of Workforce Management, and/or CRM/ERP software background desired. Bachelor’s Degree or equivalent sales experience. MIN: $130k MAX: $150k For US Applicants 2025 Benefits Offering Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero‑tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti‑discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices. #J-18808-Ljbffr