Sales Support Administrator/Bookkeeper

Image One Corporation is seeking a detail-oriented, organized, and customer-focused Bookkeeper & Sales Administrator to join our Tampa team. This position supports accounting operations, sales administration, customer service, and day-to-day office functions. Department: Administration/Finance Location: Tampa, Florida Reports to: Quanjai Miles, Director of Finance & Human Resources Employment Type: Full-time Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m. Work Arrangement: In-office Key Responsibilities Accounts Receivable Prepare and process sales orders and customer invoices accurately and promptly. Record and post payments received by check, ACH, credit card, and wire transfer. Monitor outstanding balances and contact customers regarding past-due accounts. Prepare accounts receivable aging reports and escape delinquent accounts when necessary. Reconcile customer accounts, research discrepancies, and coordinate the resolution of billing disputes. Assist with month-end and year-end closing activities. Accounts Payable Receive, review, verify, and enter vendor invoices. Match invoices to purchase orders and receiving documentation. Schedule and process vendor payments accurately and on time. Reconcile vendor statements and resolve account discrepancies. Process company credit card transactions, review supporting receipts, and post expenses. Prepare accounts payable aging reports and assist with accruals. Support annual 1099 reporting and ensure compliance with company policies and internal controls. Assist the sales team with quotes, proposals, order entry, and customer follow-up. Coordinate customer contracts, renewals, proposals, and agreements. Maintain accurate customer information, databases, and sales reports. Serve as a point of contact for customer inquiries and order-processing updates. Coordinate fulfillment and communication among sales, accounting, operations, and other departments. Help ensure customer orders and requests are handled accurately and efficiently. Administrative Support Maintain organized digital and paper financial records. Assist management with special projects, reporting, and analysis. Provide general administrative and office support as needed. Qualifications High school diploma or equivalent required; associate’s or bachelor’s degree preferred. Previous bookkeeping, accounting, or related financial experience strongly preferred. Experience supporting sales operations or customer accounts is a plus. Proficiency in Microsoft 365, including Excel, Outlook, and Word. Experience using ECI e-automate is a strong plus. Familiarity with other accounting software, CRM systems, contracts, and sales processes is also beneficial. Strong computer and software skills. Excellent written and verbal communication skills. Strong organizational skills with close attention to detail. Ability to prioritize responsibilities and meet deadlines. Excellent customer service and problem-solving skills. Ability to work independently while collaborating effectively with a team. Understanding of GAAP and basic accounting controls is preferred. Ideal Candidate The ideal candidate is dependable, accurate, proactive, and comfortable balancing accounting responsibilities with sales and customer support. This individual should enjoy working in a collaborative office environment and communicating with customers, vendors, sales representatives, and internal departments. #J-18808-Ljbffr Image One Corporation