Front Office Assistant
MedLink Georgia
Front Office Assistant Location: Colbert, GA
Job Type: Full-time
Company: MedLink Georgia About Us: MedLink GA is a leading healthcare provider dedicated to delivering high-quality, patient-centered care across Georgia. We are seeking a compassionate and detail-oriented Front Office Assistant to join our team and support healthcare professionals in providing top-notch medical services to our community. Position Overview: MedLink is seeking a reliable and customer-service-oriented Front Office Assistant to join our team. This role is the first point of contact for patients and plays a vital role in creating a welcoming, efficient, and organized front desk experience. Key Responsibilities:
Job Type: Full-time
Company: MedLink Georgia About Us: MedLink GA is a leading healthcare provider dedicated to delivering high-quality, patient-centered care across Georgia. We are seeking a compassionate and detail-oriented Front Office Assistant to join our team and support healthcare professionals in providing top-notch medical services to our community. Position Overview: MedLink is seeking a reliable and customer-service-oriented Front Office Assistant to join our team. This role is the first point of contact for patients and plays a vital role in creating a welcoming, efficient, and organized front desk experience. Key Responsibilities:
- Greet patients warmly and professionally upon arrival
- Manage check-in and check-out processes
- Schedule and confirm patient appointments
- Verify insurance coverage and update patient records
- Collect co-pays and outstanding balances
- Answer multi-line phone system and route calls appropriately
- Maintain patient confidentiality and adhere to HIPAA regulations
- Support clinic operations by collaborating with providers and clinical staff
- High school diploma or equivalent required
- Previous experience in a medical front office or customer service role preferred
- Familiarity with electronic medical records (eClinicalWorks experience is a plus)
- Strong communication, organizational, and multitasking skills
- Ability to work well under pressure in a fast-paced environment
- Bilingual (English/Spanish) is required
- Join us at MedLink GA and make a difference in patient care!
Vacancy posted 1 day ago
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