Cash Management Specialist

The Operations Specialist on the Wire team conducts due diligence reviews on first and third‑party transactions for potential fraudulent activity and reports such activity to management and the appropriate Risk group. The Wire team is responsible for handling inbound and outbound calls from advisors and their clients regarding third‑party wire related inquiries. This role acts as a subject‑matter expert (SME) to our internal and external business partners as well as handling escalated inquiries. The Specialist verifies third‑party wire information directly with the company’s clients and assists with regular roles and duties associated with a Cash Control team. We want strong collaborators who can deliver a world‑class client experience. We are looking for people who thrive in a fast‑paced environment, are client‑focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement. Responsibilities Review wire deposits/distributions for funds availability, special instructions, and red flags; perform a series of tests and document results. Handle inbound and outbound calls and the team mailbox; work with advisors, clients, and third‑party institutions to research various transactions and ensure compliance with stated policies and procedures. Review and investigate potential suspicious activity derived from a variety of systems, including suspected money laundering or structuring of financial transactions to avoid government reporting requirements. Assist the team with policy/procedural related questions and provide assistance when necessary to help complete various requests and provide additional training if needed. Cross‑train to review, analyze, and approve checks, wires, ACH, depository trust company (DTC), and Accommodation Transfers and Journals transactions to ensure conformity to firm policies, procedures, and regulatory rules. Assist management with the completion of various firm and department audits and projects. Assist with on‑the‑job training (OJT) for new hires. Perform ad hoc responsibilities that arise to promote continuous improvement and transform the business. Process secondary reviews, assist with error queues, and manage a shared inbox outside of assigned work. Key Performance Indicators 40–50% of phone calls taken overall. Availability / Schedule adherence. Advisor survey scores of 9–10. Skills and Qualifications Requirements Bachelor’s degree or equivalent work experience. 2–5 years of general brokerage industry knowledge; cash management, new accounts, customer service, compliance, legal, regulatory or fraud experience is a plus. Core Competencies Proficient in MS Office suite – Outlook, Teams, SharePoint; comfortable in Excel. Solid understanding of risks in the financial services industry. Organized, analytical, and accurate with strong attention to detail. Ability to multi‑task and work in an agile, fast‑paced deadline‑driven environment. Strong and effective communication skills; ability to communicate at all levels. Ability to adapt to change, work independently and in a team. Problem‑solving skills; articulate requirements and elevate when necessary. Execute tasks timely and accurately. Preferences SIE and/or Series 7, 66 or 99. Understanding of BETA, LexisNexis, NICE. Experience dealing with wires/moving money, call center experience & BETA. Must have at least a couple of years of financial services experience or equivalent. Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Fort Mill, SC. Pay and Benefits The pay range for this position is $20.00 – $23.00 per hour. Benefits, subject to eligibility, may include medical, dental & vision; critical illness, accident and hospital; 401(k) retirement plan; voluntary life insurance; short and long‑term disability; health spending account; transportation benefits; employee assistance program; and time off/leave. Workplace Type This is a hybrid position in Fort Mill, SC. Application Deadline This position is anticipated to close on July 18, 2026. Equal Opportunity Employer TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Legal & Compliance Statements San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use AI to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. #J-18808-Ljbffr TEKsystems