Operations Coordinator

Job Description

Job Description

** General Overview **
Do you enjoy solving puzzles, talking with people, and making things happen? Do you love the satisfaction of finding the right truck at the right time? If so, we might have the perfect job for you.

We're looking for a Logistics Coordinator to help keep our customers happy by making sure our products get where they need to go—on time and without the drama. You'll work closely with our sales team, customers, and trucking partners to coordinate shipments, solve problems, and keep freight moving.

No two days are exactly alike, and that's exactly how we like it.

** Primary Responsibilities **

1. Schedule and book trucks for customer shipments.
2. Build and maintain relationships with carriers and freight brokers.
3. Coordinate daily with the sales team to ensure customer orders are delivered on schedule.
4. Obtain freight quotes and negotiate competitive transportation rates.
5. Track shipments and proactively communicate updates to customers and internal teams.
6. Resolve transportation delays, scheduling conflicts, and delivery issues.
7. Maintain accurate shipping records and transportation documentation.
8. Verify freight invoices and assist with transportation cost tracking.
9. Help identify opportunities to improve freight efficiency and reduce transportation costs.
10. Ensure compliance with company policies and transportation regulations.

** Qualifications **

1. Associate’s Degree or higher.
2. Strong organizational and multitasking skills.
3. Excellent verbal and written communication skills.
4. Ability to prioritize and make decisions in a fast-paced environment.
5. Proficiency with Microsoft Office, especially Excel and Outlook.
6. Strong customer service mindset and problem-solving abilities.
7. High attention to detail and follow-through.

** You're Probably a Great Fit If You... **

• Like talking to people and aren't afraid to pick up the phone.
• Stay calm when things get busy.
• Enjoy solving problems and thinking on your feet.
• Can juggle multiple priorities without dropping the ball.
• Pay attention to the little details that make a big difference.
• Believe good communication can solve almost anything.
• Have experience in logistics, dispatch, transportation, customer service, or operations (bonus points if you've booked trucks before).

** Requirements **

1. Must be able to speak clearly and communicate with others on the phone and via email
2. Must be able to be on time and work independently.
3. Must be able to use Microsoft Outlook, Excel, and Word
4. Must be able to work Monday-Thursday from 8 AM - 5 PM and Friday 8 AM – 1 PM.
5. Must have consistent and reliable transportation to and from work for all scheduled shifts.
6. Must follow all applicable Company policies, procedures, and directives including, without limitation, those related to safety.

_ We work hard, take care of our customers, and don't take ourselves too seriously. If you're looking for a team where your work matters every day, come join us. _

Tyger Logistics, LLC is an equal opportunity employer. The Company does not engage in unlawful discrimination against applicants or employees in any phase of employment, including, without limitation, in hiring, promotion, transfer, demotion, discipline, termination, wage payment, or benefits, on the basis of race, color, sex (including pregnancy), religion, national origin, disability, genetic information, veteran status, age, or any other protected class under applicable federal or state law. Tyger provides reasonable accommodations for applicants who are qualified individuals with disabilities in accordance with and as required by the Americans with Disabilities Act, as amended.

Company Description

We are an up and coming logistics brokerage that has seen tremendous growth in our first 8 years. We started as an in-house brokerage for an Upstate manufacturing company, but have expanded our business nationwide.

Company Description

We are an up and coming logistics brokerage that has seen tremendous growth in our first 8 years. We started as an in-house brokerage for an Upstate manufacturing company, but have expanded our business nationwide.