Catering Specialist at CAVA in Charlotte, North Carolina

Catering Coordinator

At CAVA we love what we do, and we try and make every day as fulfilling as the last. We make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity, and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values:

Positivity - Every one of us can change someone's day for the better.

Transparency - We use transparency to help us make decisions through open dialogue

Humility - We can always find ways to improve.

Fanaticism - We are passionate about the opportunity to turn every guest into a fanatic.

Thoughtfulness - We go above and beyond for our guests, our teams and communities.

The Role: The Catering Coordinator is responsible for overseeing the preparation to distribution of catering orders. The Catering Coordinator will directly receive, and prepare catering orders for clients, ensuring the accuracy of orders. An individual in the role will also be responsible for overseeing and orchestrating timely off-premises delivery of food orders to catering clients. oversee managing relationships, coordination, and administrative tasks within the Off-Premises department across Zoes Kitchen and Cava restaurants. This person will be required to work cross functionally on items such as data management, aggregation, reporting, menu coordination, vendor management, and operations support.

What You'll Do:

• Menu coordination for vendors and in-house websites with validation of pricing, descriptions, and photos.
• Catering Portal management and coordination to be current always as well as supporting sales team with requests and challenges.
• Vendor management including reporting, tracking, communication, and subject matter expert for each vendor.
• Be responsible for the entire guest experience
• Uphold food safety and quality standards
• Ability to cross train across the restaurant to ensure rapid growth
• Occasionally assist with delivery of orders as assigned
• Assist with any additional duties assigned

The Skills:

• Must be able to effectively ask fact-finding questions both in person and via phone to uncover potential from all customers.
• Ability to work and lead effectively with high degree of autonomy
• Must have excellent time management and priority management skills
• High attention to detail; exemplary written and verbal communication skills
• Must be highly motivated to success with passion and a sense of urgency. Previous experience in a similar position or in the restaurant business is helpful but not required.
• Proficient with Microsoft Word, Excel, and Outlook.

Physical Requirements:

• Must be able to bend and reach overhead often
• Must possess dexterity to handle tongs, pots/pans, and other equipment
• Must be comfortable working in temperatures ranging from hot to cold
• Must be comfortable working near open flames
• May be required to work in tight spaces
• Must maintain near constant communication with multiple people
• Close vision, distance vision, and peripheral vision is required
• Must be able to sit, squat and kneel occasionally
• Must be able to work in a constant state of alertness and safe manner
• May be required to occasionally work in outdoor weather conditions

Benefits at CAVA? We've got you covered. Here are just some of the benefits available to CAVA team members:

• Competitive pay
• Health, Dental, Vision, Telemedicine, Pet Insurance plus more!
• 401k enrollment with CAVA contribution
• Paid sick leave, parental leave, and community service leave
• FREE CAVA Meal for every shift worked
• The opportunity to be on the ground floor of a rapidly growing brand

CAVA - Joining "A culture, not a concept" As an equal opportunity employer, Zos Kitchen considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.