Compliance Assistant
Scott and Associates
Scott & Associates, PC is a well-established, multi-state legal recoveries firm. Since our founding in 2000, we've grown into a leading force in debt recovery, providing trusted and comprehensive legal solutions for financial institutions nationwide.
Our teams are driven, collaborative, and committed to delivering results. We are seeking a motivated Compliance Assistant to join our Plano, TX-based team. Essential Duties and Responsibilities The essential functions include, but are not limited to the following:- Assigns monthly training assist employees with all training related inquires
- Prepares compliance audit data by compiling and analyzing internal and external information.
- Supports departments by collecting and coordinating internal compliance data with auditors and internal auditing for various departments.
- Provides administrative support by implementing systems, procedures, and policies; completing projects in support of compliance auditors.
- Answers compliance related questions and responds to compliance related requests.
- Evaluate complaints and determine appropriate action based on Client Work Standards.
- Assist in reporting complaints and resolution to appropriate agencies.
- Coordinator/Specialist/Analyst designation based on experience and complexity of assigned tasks
- Ability to work efficiently with excellent attention to detail in a high-volume fast paced environment
- Minimum of two years' general office, outbound call center, call monitoring, or quality assurance experience
- Effective oral and written communication skills with knowledge of correct grammar, spelling, and punctuation usage
- Proficient in Microsoft Office applications such as Word, Excel, and Power Point; ability to operate basic office equipment such as a copy machine, fax machine, printer, scanner, and computer; proficient with internet research
- Ability to multi-task and manage time effectively
- Ability to be flexible to adapt and act quickly when urgent matters require it
- Ability to work and maintain patience with diversified individuals of various ethnic backgrounds and professional competencies
Vacancy posted 4 days ago
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