Remote Implementations Manager - Lead & Activate
Socket.dev
New York, NY
- Remote job
Second Nature is seeking a Manager, Implementations to lead a team of Implementation Managers, guiding clients from discovery through activation with a focus on scalable onboarding and customer success. The role requires coaching, escalation management, and cross-functional coordination. You will drive activation rates and CSAT by refining workflows, leveraging CRMs and dashboards, and ensuring effective training on product value to enable adoption and retention. #J-18808-Ljbffr Socket.dev
Vacancy posted 4 days ago
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