Drop-Off Specialist

Job Description

Job Description

OUR STORY AND HOW YOU CAN HELP CONTRIBUTE

Everything But The House (EBTH) is a revolutionary marketplace, making it easier to find or sell secondhand goods, headquartered in Cincinnati, OH. EBTH was born out of a passion for helping people via a full-service approach to consignment; revolutionizing how homeowners, estate managers, dealers and collectors connect with a world of shoppers seeking rare and wonderful things. Each day the global auction platform unleashes an ever-changing assortment of art, jewelry, fashion, collectibles, antiques and more, all with a starting bid of $1.

EBTH aspires to be the first stop for secondhand online. We stand behind our work and offer every customer the “Uncommon Promise”. If we don’t uphold our end of the bargain, we’ll do our best to make it right.

ROLE SUMMARY: DROP-OFF RECEIVING SPECIALIST

We are looking for a high-energy, reliable professional to serve as a critical first point of contact at our Cincinnati processing center. As the face of EBTH for our seller clients and delivery drivers, you will play a vital role in the Uncommon Promise by ensuring every arrival is met with professionalism and efficiency. This is a demanding, warehouse-based position where you will manage high-volume intake and maintain exceptional organization in a fast-paced environment. To succeed, you must bring sustained endurance for regular heavy lifting (50+ lbs) and the drive to operate effectively within a non-climate-controlled warehouse setting.

You will be joining a passionate team dedicated to revolutionary service, requiring a dynamic individual who can pivot quickly and maintain a positive, mission-driven attitude under pressure.

Discover everything uncommon at EBTH.COM.

KEY RESPONSIBILITIES (TASKS YOU’LL BE JUGGLING)

● Customer-Facing: Serve as the primary, professional point of contact for all delivery drivers and drop-off clients, ensuring a reliable and welcoming experience upon their arrival.

● Organization: Maintain extreme order and cleanliness within a fast-paced, high-volume receiving flow to ensure efficient inventory accounting and processing.

● Heavy Lifting: Execute the physical intake of inventory by regularly lifting 50+ lbs and maneuvering bulky or awkward shipments throughout the duration of your shift.

● Warehouse Conditions: Operate consistently in a non-climate-controlled warehouse environment with variable temperatures, prioritizing safety and productivity during strenuous tasks.

● Perform manual sorting and inspection of all packages, identifying saleable categories and ensuring all shipments are accurately scanned upon receipt.

● Work collaboratively with the warehouse team to achieve defined Key Performance Indicators.

REQUIREMENTS & QUALIFICATIONS (CREDENTIALS WE ARE SEEKING)

● High school diploma or GED required.

● Significant physical endurance: Ability to stand for long periods and work in a non-climate-controlled environment (including extreme heat/cold).

● Heavy lifting capability: Must be able to lift and move 50+ lbs at times throughout the work day.

● Strong communication skills: Ability to interact professionally with the public and internal team members.

● Extreme organizational ability: Proven skill in managing physical inventory in a fast-paced environment.

● Reliable transportation and willingness to work flexible hours, including nights and weekends, based on business volume.

● Basic computer proficiency is required for inventory scanning and data entry.

We are not providing relocation for this position and are only accepting applications for candidates who are located in the Cincinnati, OH metropolitan area.

We are an equal opportunity employer with a commitment to diversity. All qualified individuals are encouraged to apply.

Applicants must be authorized to work lawfully in the United States for EBTH. EBTH does not provide sponsorship at this time.

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