North America Customer Success Leader
Gems Setra
Gems Setra in Plainville, CT is seeking a North America Customer Success Manager to lead the regional customer success organization and drive proactive engagement with key accounts. You will oversee tactical support teams and strategic account managers to improve satisfaction and retention. The role emphasizes establishing service standards, cross-functional collaboration, and data-driven improvements in customer journeys, with a focus on scalability and operational excellence. #J-18808-Ljbffr Gems Setra
Vacancy posted 2 days ago
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