Accounts Receivable Clerk

Job Title

Accounts Receivable Clerk I

Job Description

The Accounts Receivable Clerk I is responsible for assistance with Bursar Office daily functions, to include; cash receipting, data entry, student account analysis, counter and phone assistance and other related activities in the Bursar's Office/Accounts Receivable department(s).

Duties

1. Provides front-line customer service in-person and via phone.
2. Performs cash receipting functions.
3. Balances cashier session at end of shift.
4. Analyzes student accounts and authorizes late fees and holds.
5. Investigates student account complaints.
6. Maintains confidentiality and security of student records and information at all times.
7. Applies miscellaneous charges to student account, as needed.
8. Assists with reviewing, scanning, and indexing electronic documents
9. Assists with the student refund process.
10. Assists in the preparation of bulk mailings.
11. Assists with periodic special projects.
12. Performs other job-related duties as assigned.

Education & Experience

1. High school diploma or recognized equivalent required.
2. Two years' work experience in accounting or accounts receivable/collection office situation preferred.
3. Computer experience including an accounting system and spreadsheets required.
4. Demonstrated ability to work with confidential matters and records.
5. Excellent customer service skills required.
6. Ability and desire to work with students and the public in general.
7. Demonstrated ability to organize workload and follow through on assignments with minimal supervision.

Overall Accountability

1. Demonstrates BHC core values.
2. Accuracy and efficiency of work.
3. Providing quality customer service.
4. Working as a team player.

Principal Working Relationships

1. Works directly with the Bursar Office Manager.
2. Works directly with staff in Bursar's office, student services, Financial Aid, and bookstore.
3. Works cooperatively with staff and faculty college wide.
4. Works cooperatively with students and the general public.

While you contribute your talent and enthusiasm to BHC, as an eligible employee you will have access to outstanding health benefits, ample time off, a pension plan, educational opportunities, and much more. In this section, you will find an overview of our comprehensive and generous benefit programs. Be sure to check out the Compensation section as well. Core Benefits for Regular, Part-Time Staff Employees (Employed 20 or more hours per week) Tuition Waiver Employee Assistance Program Flexible Spending Account / Dependent Care Account Paid Holidays Sick Leave Retirement Pension Plans State University Retirement System of Illinois (SURS): Employees working in a regular and continuous position or one in which services are expected to be rendered on a continuous basis for at least four months or one academic term, whichever is less, may be eligible to enroll in SURS. To learn more about SURS, visit Optional 403b Tax-Deferred Investment Program: Employees may set up a 403b plan through Empower Retirement.